J
John Smith
I have a HP Kayak with Win2K and on-board AD 1816 sound card. Everything
was
was
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S
Steven Liu [MSFT]
Hi John,
I think the issue may be caused by that the sound card driver is corrupted
or installed with wrong drivers.
I have checked the HP web site. There has many Kayak series computers.
Would you please tell me the detail model of the computer?
I think we can install the latest driver from the HP web site. That should
solve the problem.
Thanks for using Microsoft News Group!
Sincerely,
Steven Liu
Microsoft Online Partner Support
MCSE 2000
Get Secure! - www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
I think the issue may be caused by that the sound card driver is corrupted
or installed with wrong drivers.
I have checked the HP web site. There has many Kayak series computers.
Would you please tell me the detail model of the computer?
I think we can install the latest driver from the HP web site. That should
solve the problem.
Thanks for using Microsoft News Group!
Sincerely,
Steven Liu
Microsoft Online Partner Support
MCSE 2000
Get Secure! - www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
J
John Smith
Hi Steven,
Thanks for looking into this issue. I have HP Kayak XU/500 Serie 0341.
I followed the following steps-
a. Go to Control Panel => Add/Remove Hardware, click Next, and then select
"Add/Troubleshoot a device". Click Next.
b. After the Plug and Play searching process is finished, select "Add a new
device" from the top of the list, and then click Next.
c. Check the "Yes, search for new hardware", and then click Next.
At this point the Wizard shows up only "MEDIA" device needs to be installed.
I
point the drivers for it to a Sound Driver installation which I have
downloaded
from HP site. But Windows still complains about not being able to locate
drivers
for this MEDIA device.
Thanks for looking into this issue. I have HP Kayak XU/500 Serie 0341.
I followed the following steps-
a. Go to Control Panel => Add/Remove Hardware, click Next, and then select
"Add/Troubleshoot a device". Click Next.
b. After the Plug and Play searching process is finished, select "Add a new
device" from the top of the list, and then click Next.
c. Check the "Yes, search for new hardware", and then click Next.
At this point the Wizard shows up only "MEDIA" device needs to be installed.
I
point the drivers for it to a Sound Driver installation which I have
downloaded
from HP site. But Windows still complains about not being able to locate
drivers
for this MEDIA device.
S
Steven Liu [MSFT]
Hi John,
I have checked the HP web site. The sound chipset is made by AD. It's the
AD1816. HP does not provide the driver for the Windows XP.
The Windows also does not includes the driver of the device.
We can try the driver at:
http://www2.driverguide.com/uploads/uploads11/17745.html
Note: it's the third party driver and may not has the Microsoft
certificate. You may encounter the issue with the driver. Therefore, AD
does not provide the driver individually, we only can try the driver.
If it does not work, I think you need to contact HP for the new driver or
purchase a new compatible sound card.
Thanks for using Microsoft News Group!
Sincerely,
Steven Liu
Microsoft Online Partner Support
MCSE 2000
Get Secure! - www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
I have checked the HP web site. The sound chipset is made by AD. It's the
AD1816. HP does not provide the driver for the Windows XP.
The Windows also does not includes the driver of the device.
We can try the driver at:
http://www2.driverguide.com/uploads/uploads11/17745.html
Note: it's the third party driver and may not has the Microsoft
certificate. You may encounter the issue with the driver. Therefore, AD
does not provide the driver individually, we only can try the driver.
If it does not work, I think you need to contact HP for the new driver or
purchase a new compatible sound card.
Thanks for using Microsoft News Group!
Sincerely,
Steven Liu
Microsoft Online Partner Support
MCSE 2000
Get Secure! - www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.