Sound Driver

Rainy · Feb 16, 2006

Hi, my problem is when I play a song or midi on Media Player 10, it plays
ok for awhile, then the note sticks and won't shut off, even if I x out of
the media player... it's like a very annoying one note.. I have to reboot to
get rid of the noise, someone suggested I get a new driver..

I ran Belarc Advisor and it told me I have this brand of sound.. "SoundMAX
Integrated Digital Audio" I believe integrated means part of the
motherboard.. if not please correct me... I did a search for a driver...
using those words....

SoundMAX Integrated Digital Audio driver for XP

and found this driver...

http://www.techspot.com/drivers/index/file/information/3311 I just
need someone to say whether I should go ahead and download it.. should I
also uninstall the driver I have? Or will the new one overwrite the one
that is there?.. I don't want to do anything stupid and cause more of a
problem... Thanks Rainy
...

Brian A. · Feb 16, 2006

Please provide the following:
Motherboard manufacturer/make/model.
BIOS manufacturer/version
CPU
Memory
Motherboard Chipset

Also run dxdiag.
Click Start > Run, type in: dxdiag and press Enter.

What version of DirectX is installed.
Run the Audio tests and post the results along with the above in a response
to this thread.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Sharon F · Feb 16, 2006

Is this a Compaq system? The driver on the page you referenced is intended
to replace "Sofpaq" drivers. That's the nickname that Compaq gives to its
updates.

Even if this is a Compaq system, have you thought of checking the
manufacturer's web site for drivers?

Rainy · Feb 17, 2006

my machine was put together by a friend of mind.. so I don't know what to
call it..

thanks Sharon...but I still don't know what is causing the
problem..

hey was I not paying attention.. when did you get the MS-MVP .. I sure
didn't notice when you changed your signature..

or have you always been
an MVP?

Rainy
'

Sharon F said:
Is this a Compaq system? The driver on the page you referenced is intended
to replace "Sofpaq" drivers. That's the nickname that Compaq gives to its
updates.

Even if this is a Compaq system, have you thought of checking the
manufacturer's web site for drivers?

--
Sharon F
MS-MVP ~ Windows Shell/User

Here is the information you requested...... I attached the Direct X
diagnostics, the version of Direct X I have is 9..
thanks.. Rainy

Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC. A7V8X-X
REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V8X-X ACPI BIOS Revision 1007 11/13/2003
Drives Memory Modules c,d
60.98 Gigabytes Usable Hard Drive Capacity
25.73 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-2500A [CD-ROM drive]
ATAPI CD-RW 52X24 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 5T040H4 [Hard drive] (40.98 GB) -- drive 1, s/n T4H8N0BC, rev
TAH71DP0, SMART Status: Healthy
WDC WD200BB-75AUA1 [Hard drive] (20.02 GB) -- drive 0, s/n WD-WMA6Y4648128,
rev 18.20D18, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DDR 1' is Empty
Slot 'DDR 2' has 512 MB
Slot 'DDR 3' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.01 GB 6.67 GB free
d: (NTFS on drive 1) 40.97 GB 19.06 GB free

Click to expand...

Brian A. · Feb 17, 2006

You can get the proper updated drivers here:
http://support.asus.com/download/download.aspx?SLanguage=en-us

In the selection boxes choose:
Motherboard
SocketA (462)
A7V8X-X

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Rainy said:
Here is the information you requested...... I attached the Direct X
diagnostics, the version of Direct X I have is 9..
thanks.. Rainy

Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC.
A7V8X-X
REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V8X-X ACPI BIOS Revision 1007
11/13/2003
Drives Memory Modules c,d
60.98 Gigabytes Usable Hard Drive Capacity
25.73 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-2500A [CD-ROM drive]
ATAPI CD-RW 52X24 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 5T040H4 [Hard drive] (40.98 GB) -- drive 1, s/n T4H8N0BC, rev
TAH71DP0, SMART Status: Healthy
WDC WD200BB-75AUA1 [Hard drive] (20.02 GB) -- drive 0, s/n
WD-WMA6Y4648128,
rev 18.20D18, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DDR 1' is Empty
Slot 'DDR 2' has 512 MB
Slot 'DDR 3' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.01 GB 6.67 GB free
d: (NTFS on drive 1) 40.97 GB 19.06 GB free

Brian A. said:

Please provide the following:
Motherboard manufacturer/make/model.
BIOS manufacturer/version
CPU
Memory
Motherboard Chipset

Also run dxdiag.
Click Start > Run, type in: dxdiag and press Enter.

What version of DirectX is installed.
Run the Audio tests and post the results along with the above in a
response
to this thread.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Click to expand...

Rainy · Feb 17, 2006

thanks Brian.. appreciate this... Rainy

Brian A. said:
You can get the proper updated drivers here:
http://support.asus.com/download/download.aspx?SLanguage=en-us

In the selection boxes choose:
Motherboard
SocketA (462)
A7V8X-X

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Rainy said:

Here is the information you requested...... I attached the Direct X
diagnostics, the version of Direct X I have is 9..
thanks.. Rainy

Processor a Main Circuit Board b
2.07 gigahertz AMD Athlon XP
128 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: ASUSTeK Computer INC.
A7V8X-X
REV 1.xx
Bus Clock: 166 megahertz
BIOS: Award Software, Inc. ASUS A7V8X-X ACPI BIOS Revision 1007
11/13/2003
Drives Memory Modules c,d
60.98 Gigabytes Usable Hard Drive Capacity
25.73 Gigabytes Hard Drive Free Space

_NEC DVD_RW ND-2500A [CD-ROM drive]
ATAPI CD-RW 52X24 [CD-ROM drive]
3.5" format removeable media [Floppy drive]

Maxtor 5T040H4 [Hard drive] (40.98 GB) -- drive 1, s/n T4H8N0BC, rev
TAH71DP0, SMART Status: Healthy
WDC WD200BB-75AUA1 [Hard drive] (20.02 GB) -- drive 0, s/n
WD-WMA6Y4648128,
rev 18.20D18, SMART Status: Healthy 1024 Megabytes Installed Memory

Slot 'DDR 1' is Empty
Slot 'DDR 2' has 512 MB
Slot 'DDR 3' has 512 MB
Local Drive Volumes

c: (NTFS on drive 0) 20.01 GB 6.67 GB free
d: (NTFS on drive 1) 40.97 GB 19.06 GB free

Brian A. said:

Please provide the following:
Motherboard manufacturer/make/model.
BIOS manufacturer/version
CPU
Memory
Motherboard Chipset

Also run dxdiag.
Click Start > Run, type in: dxdiag and press Enter.

What version of DirectX is installed.
Run the Audio tests and post the results along with the above in a
response
to this thread.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Hi, my problem is when I play a song or midi on Media Player 10, it
plays ok for awhile, then the note sticks and won't shut off, even if I
x
out of the media player... it's like a very annoying one note.. I have
to
reboot to get rid of the noise, someone suggested I get a new driver..

I ran Belarc Advisor and it told me I have this brand of sound..
"SoundMAX Integrated Digital Audio" I believe integrated means part
of
the motherboard.. if not please correct me... I did a search for a
driver... using those words....

SoundMAX Integrated Digital Audio driver for XP

and found this driver...

http://www.techspot.com/drivers/index/file/information/3311 I
just
need someone to say whether I should go ahead and download it.. should
I
also uninstall the driver I have? Or will the new one overwrite the
one
that is there?.. I don't want to do anything stupid and cause more of
a
problem... Thanks Rainy
..

Click to expand...

Click to expand...

Sharon F · Feb 17, 2006

my machine was put together by a friend of mind.. so I don't know what to
call it.. thanks Sharon...but I still don't know what is causing the
problem..

hey was I not paying attention.. when did you get the MS-MVP .. I sure
didn't notice when you changed your signature.. or have you always been
an MVP?

Hi, Rainy. It's a good thing you didn't install those drivers then. Compaq
and other OEM drivers are (not always but) often customized for their
hardware. I see that Brian has steered you to the web page for the needed
drivers so good luck with that.

Ummm... I forget exactly but I received my first MVP award about 3-4 years
ago. I lurked in the MS newsgroups for so many years that the time line has
become blurry (and my memory is not always perfect). Thanks for noticing
though

Rainy · Feb 17, 2006

then I just didn't notice...

comes with age, I think...

Im off to
install the correct driver, soooo where does it go? I opened the zip and
the only thing in there is a file... 1014-002 is that right? Rainy

Brian A. · Feb 17, 2006

NO! That is not the right file, the file you downloaded is a Beta BIOS
DOS update, not the SoundMax file.

Go back and this time after getting to the A7V8X-X downloads page, Click
the Driver tab. The file you want is large ( 18.92 MB ) and it's the
Second one in the list.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Rainy said:
then I just didn't notice... comes with age, I think... Im off to
install the correct driver, soooo where does it go? I opened the zip and
the only thing in there is a file... 1014-002 is that right? Rainy

Rainy · Feb 17, 2006

thanks.. so glad I checked this out... I appreciate this very much... Rainy

Brian A. said:
NO! That is not the right file, the file you downloaded is a Beta BIOS
DOS update, not the SoundMax file.

Go back and this time after getting to the A7V8X-X downloads page, Click
the Driver tab. The file you want is large ( 18.92 MB ) and it's the
Second one in the list.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

Brian A. · Feb 18, 2006

You're welcome. If you have any problems or questions, give a shout.

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375