Sony DRU710 No Valid Media

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Guest

I am on my second dvd double layer drive and second pack of disks. Both
drives did not recognize the DVD+R DL discs. Using Windows XP SP2, Sony
DRU700A and DRU710. DVD RW and R discs work fine. Why not the DL discs?
 
I have used Studio 9, Nero 6 Ultra. Going into "my computer" and selecting
the drive with the DVD+R DL disk, just says no valid media or please insert
disk.
 
I have used the only discs I can find which are the verbatin dvd+r dl discks.
I bought one pack on line and another at Best Buy. After I put a disc in, I
check my computer and the drive goes from a dvd drive to a cd drive. I
thought this had something to do with media pools and local security policies
but was unable to find the answer there. When I look at the media pools
available dvd+r dl is not available.
 
Hi,

Have you tried to install the burning softwares that bundled with the Sony
DVD burner?
Pls try using that software and post back to NG.

Peter
 
Installed the software and was able to do a back up to the DL disc using Nero
back up. My computer still sees the drive as empty. I don't if its supposed
to be that way or not.
 
Hi,

As you can burned to DVD DL disk using Nero Backup, can you retrive the
data from the DVD DL disk. Also check that the disk can be read by other
DVD-rom.
Pls post back to NG.

Peter
 
As previous stated in a different post, the DVD drives use two different
lasers (one for CDs and the other for DVDs.) It is likely that the CD laser
is not working anymore. You could try a DVD lens cleaner in order to see if
the could help. If it does not, then you would need to consider replacing the
unit.
 
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