Somebody Trying To Use Outlook Express?

  • Thread starter Thread starter (PeteCresswell)
  • Start date Start date
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(PeteCresswell)

I posted this to Microsoft.public.windowsxp.general but no luck:
=================================================================
Coincidental with installing Nero 7.1, I started getting error messages from
Outlook Express - always during Nero operations so far.

Funny thing is that I never, *ever* use Outlook Express - It just happens tb
installed bc I took the defaults when installing Office 2003.

So far the messages have all contained the same text:
-----------------------------------------------------------
"The address book failed to load. Outlook Express is incorrectly installed.
Please re-install."
-----------------------------------------------------------

Understood that correlation is not causation... but still...

The first thing that came to my mind is that I picked up some sort of malware
when I D/L'd and installed Nero and it's trying to get to my (non-existent or
empty...) Outlook Express address book.

Anybody heard of such messages from Outlook Express?
=================================================================

Since then, I re-imaged the PC in question with a known good image of XP,
without Nero. Seemed tb ok for awhile. Then I installed Nero 7.1 again and
the messages resumed.
 
(PeteCresswell) said:
I posted this to Microsoft.public.windowsxp.general but no luck:
=================================================================
Coincidental with installing Nero 7.1, I started getting error messages from
Outlook Express - always during Nero operations so far.
[snip]

Anybody heard of such messages from Outlook Express?
Click to expand...

Address Book failed to load. Outlook Express is
incorrectly configured, please re-install

See Microsoft Knowledge Base article...
http://support.microsoft.com/kb/917288

That does the trick! To summarize, I
- uninstalled cumulative security update 911567; rebooted
- copied the corrupted Address Book to another location
- deleted all wab files in the Address Book folder
- opened OE, which automatically created a new, empty Address Book
- imported the address from the (corrupted) backup copy
- everything loaded and looks fine!
- closed OE

I then...
- installed cumulative security update 911567 again; rebooted
- verified that the new Address Book with the imported (recovered )
addresses works. It does!
 
Per Larry Sabo:
I then...
- installed cumulative security update 911567 again; rebooted
- verified that the new Address Book with the imported (recovered )
addresses works. It does!
Click to expand...


- Set WindowsAutomaticUpdates=False? -)
 
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