J
Joe
Hello,
We have a set of 4 ADP projects that comprise a data entry and reporting
application to be deployed at our customer site.
On multiple test machines here, these project work flawlessly, the
reports work fast, etc. No problems, with various configurations.
At the client site several machines will not run reports. They display
an error message that the record source could not be found, even though
it exists.
Has anyone else encountered this issue? Any suggestions as to what
might be causing the problem?
The client computer configuration is as follows:
MS Office 97 installed w/ Access 97 for UA Accounting
MS Office 2000 Premium Edition installed
MS Outlook 2003 installed
MS Access XP Runtime installed for the ADP files.
For various reasons the client insists on having multiple versions of
Office installed. We constructed a test machine in similar
configuration and were not able to reproduce any errors. However, on
our test machine, we made sure to install each version of Office into a
separate folder i.e. C:\Program Files\Microsoft Office 97, C:\Program
Files\Microsoft Office 2000, etc.
Thanks,
Joe
We have a set of 4 ADP projects that comprise a data entry and reporting
application to be deployed at our customer site.
On multiple test machines here, these project work flawlessly, the
reports work fast, etc. No problems, with various configurations.
At the client site several machines will not run reports. They display
an error message that the record source could not be found, even though
it exists.
Has anyone else encountered this issue? Any suggestions as to what
might be causing the problem?
The client computer configuration is as follows:
MS Office 97 installed w/ Access 97 for UA Accounting
MS Office 2000 Premium Edition installed
MS Outlook 2003 installed
MS Access XP Runtime installed for the ADP files.
For various reasons the client insists on having multiple versions of
Office installed. We constructed a test machine in similar
configuration and were not able to reproduce any errors. However, on
our test machine, we made sure to install each version of Office into a
separate folder i.e. C:\Program Files\Microsoft Office 97, C:\Program
Files\Microsoft Office 2000, etc.
Thanks,
Joe