Some contacts missing

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have a vista laptop with Office 2007 installed. I created a profile using
our exchange server information. Everything seemed fine, until I noticed
that some of my contacts are not showing up. If I open an Office XP, Outlook
2003 machine or webmail all the contacts are there, but when I open Office
2007 some are missing. I opened a contact in 2003 edited it and saved and
then it shows up in Office 2007. Is there anyway to fix this without going
one by one?
 
000stewie said:
I have a vista laptop with Office 2007 installed. I created a
profile using our exchange server information. Everything seemed
fine, until I noticed that some of my contacts are not showing up.
Click to expand...

Not showing up where?
 
000stewie said:
In the contacts list and address book
Click to expand...

Outlook has no construct called a "contacts lists". It has contacts
folders. If that where you mean? In what view of your contacts folder(s)
do these contacts fail to appear?

In the address book view, only contacts with electronic addresses (i.e.,
e-mail or fax number) will appear. Do the "missing" contacts have
electronic addresses?
 
Yes, it is the contact folder. I will have the user check to see what view
he is in and whether or not the missing contacts have an "electronic address"
and get back to you on this. Thanks.
 
I had the same problem. For me, it was the field E-Mail Display As
Field. If I deleted the field value, and let Outlook recreate it, it
then showed up in my list. I exported all my contacts to excel,
deleted the "E-Mail (N) Display As" Field (for each N of records), and
reimported them back to outlook. All is well now. HTH.
 
The missing contacts did not appear in any of the “view†options, nor was
there any common denominator in terms of email addresses or phone numbers.
The user was missing about 600 contacts on the laptop, but they did appear in
OWA and on a test machine where I set up a profile for the user so the
problem was on the laptop, not the server. The problem appears to have been
that the Contacts cache on the local machine was not updating, and Outlook
was looking to the cache. I cleared the cache and that did the trick, though
not quite sure why it happened in the first place. You can clear the cache
by right clicking on Contacts under “My Contactsâ€, choosing Properties, then
“Clear Offline Itemsâ€.
 
Back
Top