some contacts are missing after upgrading to 2007

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When I click on the to: in email and try to find a name it does not appear,
but when I type in the name in the address bar it appears. This stated after
I upgraded to office 2007 using xp/pro.
I tried the solution in office help, go, folder list, right click contacts
folder, properties, outlook address tab, and show this folder as an e-mail
address book was checked but it was grayed out. So I did the following as
suggested,
tools, account settings, clicked the address book tab, and under name
outlook address book appears, but the remove icon is grayed out, so I cannot
remove it and reinstall it as suggested.
any suggestions will be greatly appreciated.
Thank you in advance
Bobby
 
You may need to create a new mail profile -- they tend to get corrupted
during an upgrade. Instructions for creating a new mail profile can be found
at http://www.howto-outlook.com/faq/newprofile.htm.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
Hi Jocelyn,
Thank you for replying to my post, I went to the link you gave me and
setup a new email profile, But it gives me 12 different .pst files too choose
from, how do i know witch one to choose?
Thanks again
Bobby
 
In your old profile, right-click the root folder of your .PST file in the
folder list and choose Properties, then click the Advanced button. The path
to your .PST file will be shown there. That's the one you want to re-use.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
 
Thank you very much.


Jocelyn Fiorello said:
In your old profile, right-click the root folder of your .PST file in the
folder list and choose Properties, then click the Advanced button. The path
to your .PST file will be shown there. That's the one you want to re-use.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***
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