SOLUTION TO UPDATES FOR WINDOWS DEFENDER BETA 2...

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

A general message to anyone who has trouble with updates:

To UPDATE, first remove previous update by copying the following line, use
Start-> RUN and type or copy this line:

Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

Then, use Microsoft Update to install the update. It has worked every time
so far for me. I suggest a simple page be posted on here, but currently,
there is a larger one in the help section:
http://support.microsoft.com/kb/915105.
Current version as of now is:

Windows Defender Version: 1.1.1051.0
Engine Version: 1.1.1186.0
Signature Version: 1.14.1315.1
 
Hi Jordan.

I have seen this offered as a solution before on these newsgroups.. But. Do
you have to do this for every update?

Stu
 
Hi Stu,

Yup, I've needed to do this everytime... about 3 times I believe. This
update, the yellow toolbar icon doesn't keep reappearing though. That's a
relief. In Event Viewer, I even saw it said under applications that it
successfully installed, unlike what it used to say back at the end of
February, but if you go back into windows updates, it is still in the window
ready to be installed. Install it, it says it was...but go back, its there
again.... Check the about box in the program, it still has the old version
posted. I tried the same registery key, and it worked. I see 2 people about 5
posts below us had the same problem I had back a few weeks ago. After so many
people post, the answer to the question gets lost to the next page, and no
one is going to look through 55 pages to find an answer. They will just post
a new question and hope someone replies with an answer. I hope the problem
can be solved soon, for everyone's sake.

Are you involved with coding this program? As I suggested in a separate
post, a simple registery update with a string type REG_SZ can be created, and
that string be referenced in the updates. The first command of the update
should reference that register, then it should install. A simple external
reference is all that's needed until a new version comes out. It can probably
even be embedded inside the update...Heck, if I knew what they were writing
in, I'd update it. I hope that others catch on to how to do this...it's
something great to learn.
 
This fix does not work for me....I still have the WD had not been updated in
XX day and the Yelloy ! icon...

any help would be great
 
Hi Lou,

There has been one big problem that has affected everyone. Well not BIG, but
common... It might depend on what operating system you are using and if you
meet the requirements of the program, but if it installed correctly and you
are just looking to update, it should work... I'll put it in order of what to
do. If this is the first time you are updating this program, you will see the
little yellow icon popping up asking you to install...you install, and
reinstall...etc... It's happened to me, but it's easy to fix. Around Feb 25th
posts have some of my old notes back about 15 pages. So whatever page # you
are looking at now, add 14 or 15 to that number and press Go button. For now
here's my to-do list:

1. Use Microsoft Updates to try to obtain the update. If it doesn't work,
continue to step 2.

2. Step 2 is just a proof why the program is not installing. You can skip it
if you wish.
Go to start->settings->control panel

in control panel, open up Administrative Tools
In Admin Tools, open Event Viewer
Look at Applications. If you see error, then there's an extra
step you must perform (you can compare to previous errors on bottom of my
message). To install updates, you must uninstall your current update...Step 3.

3. Go to Start -> Run In the form, copy/paste or type the following
exactly:

Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

Press Ok. A box pop's up asking if you wish to uninstall, PRess Yes.

4. Once the old update is uninstalled...go back to Microsoft Update or the
yellow icon if still there. Download/install the next update for Windows
Defender. It will do it's usual processing... install... And will finish.
The yellow icon should disappear, and that is it. You will have the current
update.

In the future, you might not see the yellow box come up anymore, but it will
still appear in Microsoft Updates. It is the same process. Copy that same
line:

Msiexec /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

then go to Microsoft Installer and install the update. The current version
doesn't have the uninstall command. But it's beta. A new version should have
it hopefully. If you look in your Event Viewer and find any different errors
than the examples of mine below, let me know.

Jordan

----------------------------------------------------------
error 1 example:

Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1024
Date: 2/25/2006
Time: 10:33:07 PM
User: NT AUTHORITY\SYSTEM
Computer:
Description:
Product: Windows Defender Signatures - Update
'{EEDD45CB-A2C7-48B4-BFE0-BBC244339E4F}' could not be installed. Error code
1603. Windows Installer can create logs to help troubleshoot issues with
installing software packages. Use the following link for instructions on
turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 41 35 43 43 32 41 30 {A5CC2A0
0008: 39 2d 45 39 44 33 2d 34 9-E9D3-4
0010: 39 45 43 2d 39 32 33 44 9EC-923D
0018: 2d 30 33 38 37 34 42 42 -03874BB
0020: 44 34 43 32 43 7d 20 7b D4C2C} {
0028: 45 45 44 44 34 35 43 42 EEDD45CB
0030: 2d 41 32 43 37 2d 34 38 -A2C7-48
0038: 42 34 2d 42 46 45 30 2d B4-BFE0-
0040: 42 42 43 32 34 34 33 33 BBC24433
0048: 39 45 34 46 7d 20 31 36 9E4F} 16
0050: 30 33 03
--------------------------------------------------------------
example error 2:

Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11729
Date: 2/25/2006
Time: 10:33:07 PM
User: NT AUTHORITY\SYSTEM
Computer:
Description:
Product: Windows Defender Signatures -- Configuration failed.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 41 35 43 43 32 41 30 {A5CC2A0
0008: 39 2d 45 39 44 33 2d 34 9-E9D3-4
0010: 39 45 43 2d 39 32 33 44 9EC-923D
0018: 2d 30 33 38 37 34 42 42 -03874BB
0020: 44 34 43 32 43 7d D4C2C}
 
Quick question to add... is it a yellow shield or a yellow triangle with an
exclamation ! that pops up with an error message? If it's not the shield,
it's not an update. If it is the exclamation, it might be something different
that needs to be done first. Do you have any errors on your machine? If so,
I'd try running a chkdsk to see if there are any problems that need
identifying. And again, the administrative tools Event Viewer is also good at
identifying problems immediately. If a message appears with that icon matches
the event viewer, then it is something different.
 
Hi,

Well I tried it again and it did not work.

My WD info is:

Windows Defender Version: 1.1.1051.0
Engine Version: 1.1.1185.0
Signature Version: 1.0.0.0

I even tried to uninstall and reinstall WD with no luck. I still have WD
icon in the tray with the little round yellow icon with the exclamation point
in side it. I checked the even viewer and I have this:

Product: Windows Defender Signatures -- Installation operation completed
successfully.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Also the WD program it self when I open it up still has the check for
updates information displayed.


My system is running XP Pro version 2002 SP2. I have run Windows update and
there are no updates that need to be installed.

Still at a loss for what the problem is.
 
Back
Top