Software Program (Childcare Manager)

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  • Start date Start date
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Guest

Problem: purchased Software from Personalized Sofware company, downloaded it
from a link to my email. The program is deleting Family Status data when new
data to charge an account or make a payment is entered. the IT support for
the company says my computer may have a Virus but my computer is new (2months
old) Toshiba Satellite A35 512K, windows Vista Home. I have not had any
problems before now. The software has not worked correctly since I recieved
it from the company. Company is putting the fault on my computer is there any
suggestion out there to help with this problem.
 
Get a refund for the defective software you purchased.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

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Problem: purchased Software from Personalized Sofware company, downloaded it
from a link to my email. The program is deleting Family Status data when new
data to charge an account or make a payment is entered. the IT support for
the company says my computer may have a Virus but my computer is new (2months
old) Toshiba Satellite A35 512K, windows Vista Home. I have not had any
problems before now. The software has not worked correctly since I recieved
it from the company. Company is putting the fault on my computer is there any
suggestion out there to help with this problem.
 
You could try compatibility mode:

Right click on the shortcut you use to launch the application, select
Properties, Compatibility tab, select Windows XP SP2 from the drop down list.

You can also right click on the shortcut and select "Run as Administrator".
 
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