Software installation. - Roxio DCreator version 6

  • Thread starter Thread starter Jerry Milgram
  • Start date Start date
J

Jerry Milgram

I have a 10 month old Dell 8200 computer which has been a
continuous lemon. Today I called Microsoft service and got
a not very educated man in the Phillipines. The reason was
that when windows starts I get a meddage "Cannot Access
Local Server". I have no server and if I click OK Windows
2000 starts OK. However I wanted it fixed which was a
terrible mistake. The incompetent Dell Service technician
took me through a service step that made a mess of windows
and we had to do a Repair process using lots of disks sent
by Dell. However. There was an unsolvable problem in
continuing the repair with Roxio CD and DVD creator
version 6. We managed to get windows working well enough
to uninstall that from the windows "remove Programs"
facility. Wne we finally got windows working, still having
the "Cannot accerss local server" message, I tried to
install Roxio CD & DVD Creator Version 6 from its original
installation disks. I had purchased the whole product (not
the limited Dell version) at a retail computer store. Then
the following messsage came up "The Sustem Administrator
has set policied that prevent this installation. I have
never touched the syhstem administrator policies and was
logged in as the administrator at the time.

Can anyone please help me get over this problem so I can
re-install CD Creator which I use to backup my files.
That's awfully important on this flaky machine.

Jerry Milgram
 
With the repairs, etc. that you describe, I wouldn't give a second thought
to blowing it away and starting a new install. It simply isn't worth the
aggravation. In the end you'll be quite pleased that you did.

To do a clean install, either boot the Windows 2000 CD-Rom or setup disks.
The set of four install disks can be created from your Win2k CD-rom; change
to the \bootdisk directory on the cd-rom and execute makeboot.exe (from dos)
or makebt32.exe (from 32 bit) and follow the prompts.

When you get to the point, delete the existing NTFS and or other partitions
found. After you delete the partition(s) abort the install, then again
restart the pc booting the CD-Rom or setup disks to avoid unexpected drive
letter assignments with your new install.

Be sure to follow the roxio instructions to the letter when you get to that
point.
 
I agree with David, you should nuke it and start over. Still, just out of
curiosity, did you check the policies? I understand you didn't set it but is
it set?

If they DO deny installation, one of the software you installed touched
the registry in a bad manner and you should bypass that software or be
prepared for it. If it's set correctly (allow instalation), it could be that
the restore process desync'd something and that can mean a working system
after reinstall.

It will not do you any good immediately, but it might hep you though the
reinstallation process.
 
Back
Top