Software Install Issue

  • Thread starter Thread starter Tom Ker
  • Start date Start date
T

Tom Ker

I'm testing a GPO to install a home-grown app. It is packaged as an MSI.
It installs fine on XP SP1 or SP2 RC2, but not on 2000 Pro SP4. It's
assigned to the user. When I install it on XP it gets put in the folder
where it belongs, an icon on the desktop, and into Add/Remove Progs. On
2000 all I get an invalid entry in Add/Remove Progs.

Any thoughts?

Thanks,

Tom
 
Tom,.

Does the application have a native .msi ( I would assume that it does )?
Also, I might suggest that you use gpresult on the clients to see what it
going on. You might also want to use GPOTOOL on the Domain Controller but I
am not sure that this will be of much help....

What event ids are you getting on the WIN2000 Pro systems? Have you enabled
any logging on them? Try this:

Open up the registry with regedit ( note: messing around in the registry can
lead to big problems so please be extremely careful! ) and traverse to the
following location HKLM | Software | Microsoft | Windows NT |
CurrentVersion | Winlogon and create the following key as a REG_DWORD called
'UserEnvDebugLevel1' - without the quotes. Enter in the Hex value of 30002.
Reboot the machine and then log on as the user. This will create a file
called 'usernv.log' which will be located in the C:\WINNT\debug\usermode
folder. Look at this .log file and you might find your answer.

Now, here come the obvious questions that I am sure you have already
explored: The GPO that does the Application Deployment is assigned to the
user. So, if UserA logs onto a WIN2000 SP4 system there is an error but if
that same user logs onto a WINXP Pro system everything is installed just
fine. Does this affect all users in the OU / sub-OUs to which this GPO is
linked? Have you tried this on several different systems?

HTH,

Cary
 
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