Software Download Error Message help

  • Thread starter Thread starter offwego
  • Start date Start date
O

offwego

I have XP Pro SP3

I have tried to download some software (iTunes and Windows Installer Cleanup
Utility package) but each time I ge the error message 'Windows cannot access
the specified drive, path or file. You may not have the appropriate
permissions to access this item.'

My account has Administrator rights.

Can anyone tell me what's going on or how I can fix this please?
 
Thanks for you r response. I tried what you said and as soon as I clicked
on the No. 12 I got yhre same error message as I said before! I then copied
the file you identified to my C drive and was given the option to 'Merge'
which seemed like the only way ahead. I clicked this but unfortunatley the
problem error message and inability to download has not gone away!

...is there anything else I can try?
 
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