Ok, I have been trusting automatic updates for Windows XP all the time, and
also with Microsoft updates. A week ago the system was auto-updated with
something that appears as "Software distribution service 2.0" in the system
restore log.
After that update every time I open powerpoint 2000 in spanish a message of
an "unrecoverable error" appears, even if I try to open the program by
itself, no presentation yet. After this I am given the option to start in
safe mode, then to restore the installation, at this point I am asked for the
Office XP installation disk, which I put in, the system opens it, tries to
fix the problem or re-install powerpoint, I don't know what, and also I don't
understand why it asks for the office XP disk, it should ask for the office
2000 disk, right? every other office program is working perfectly well and
does not seem to be affected by the update.
After I make a system restore to a restore point vefore this date powerpoint
starts working again, as if nothing had happened.
Michael Koerner said:
Awfully difficult from here to see what happened on your computer a week
ago. You will have to be more explicit in what is and is not happening.
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Michael Koerner [MS PPT MVP]
| After installing the software distribution service 2.0 I have not been
able
| to run powerpoint, it works again after doing a system restore, but since
| automatic updates are turned on every few days since 14 of june I have ha
to
| make a restore just to be able to work!
| I have Office XP SBE in english, it did not bring power point, so I
| installed powerpoint version 2000 in spanish and until a week ago it was
| working fine.
| What is happening?