-----Original Message-----
-----Original Message-----
I can not access certain websites. They start to load and
then say done with nothing on the page. The web address at
the top includes the word sniffer. I don't know what this
is. When I try to refresh the page I get an error message
say ing the is an error on this page and a message saying-
sniffer-microsoft. The webssites that i can not access are
all related. I called them and they are not having any
problems. HELP!
First eliminate any scumware.
See
Dealing with Unwanted Spyware, Parasites, Toolbars and Search
Engines
http://mvps.org/winhelp2002/unwanted.htm
--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
I have removed the scumware using ad aware. I am still
getting the sniffer and now an error message saying
that 'contentURL' is undefined. Why is this happening?
Use the rest of the things on the site.
--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
This is my list from hijack this:
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MICROSOFT HARDWARE\MOUSE\POINT32.EXE
C:\WINDOWS\SYSTEM\SK9910DM.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\WINDOWS\SYSTEM\IGFXTRAY.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\WINDOWS\SYSTEM\HKCMD.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\COMMON FILES\MICROSOFT SHARED\WORKS
SHARED\WKCALREM.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\IMAPP.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\INCREDIMAIL\BIN\INCMAIL.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\WUAUCLT.EXE
C:\WINDOWS\TEMP\TD_0003.DIR\HIJACKTHIS.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start
Page =
http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL =
http://gateway.yahoo.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-
784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0
\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-
00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry]
C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [PCHealth]
C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [OEMRUNONCE]
c:\windows\options\cabs\oemrun.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1
\NORTON~1\NAVAPW32.EXE /LOADQUIET
O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1
\DEFALERT.EXE
O4 - HKLM\..\Run: [RealJukeboxSystray] "C:\PROGRAM
FILES\REAL\REALJUKEBOX\tsystray.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\SYSTEM\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM\hkcmd.exe
O4 - HKLM\..\Run: [TrayX] C:\WINDOWS\winppr32.exe /sinc
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe
powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SSDPSRV]
C:\WINDOWS\SYSTEM\ssdpsrv.exe
O4 - HKLM\..\RunServices: [*StateMgr]
C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1
\bin\IncMail.exe /c
O4 - Startup: Microsoft Works Calendar Reminders.lnk =
C:\Program Files\Common Files\Microsoft Shared\Works
Shared\wkcalrem.exe
O4 - Startup: PowerReg Scheduler V3.exe
O8 - Extra context menu item: &Add animation to
IncrediMail Style Box - C:\PROGRA~1\INCRED~1
\bin\resources\WebMenuImg.htm
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: MSN Messenger Service (HKLM)
O14 - IERESET.INF: START_PAGE_URL=
http://gateway.yahoo.com
O16 - DPF: {4C226336-4032-489F-9674-67E74225979B}
(OTXMovie Class) -
http://otx.ifilm.com/OTXMedia/OTXMedia.dll
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68}
(InstallShield International Setup Player) -
http://www.installengine.com/engine/isetup.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update
Class) -
http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CA
B?37615.6043402778
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000}
(Shockwave ActiveX Control) -
http://download.macromedia.com/pub/shockwave/cabs/director/
sw.cab
thanks. nicole