T
Tech help messed up my laptop
hello, I have windows xp on my laptop(sony vaio).
I have been getting no sound as of yesterday and when I go into the sound
control area everything is gray. When I go into the control panel and into
sound it gives me an error message that says sndvol32.exe file missing go
into add/remove programs... so I went to the tech help and was told to do a
recovery by shutting down my computer and pressing F10. When the computer
came back up I did just that and now it says NTLDR is missing to press
CTRL+ALT+DEL to restart, which I have many times and it does restart but it
goes back to that NTLDR is missing. I am now on my desktop which has vista so
I cannot access the live help. Does anyone have an answer to my problem?
I have been getting no sound as of yesterday and when I go into the sound
control area everything is gray. When I go into the control panel and into
sound it gives me an error message that says sndvol32.exe file missing go
into add/remove programs... so I went to the tech help and was told to do a
recovery by shutting down my computer and pressing F10. When the computer
came back up I did just that and now it says NTLDR is missing to press
CTRL+ALT+DEL to restart, which I have many times and it does restart but it
goes back to that NTLDR is missing. I am now on my desktop which has vista so
I cannot access the live help. Does anyone have an answer to my problem?