SMC 7004ABR router, unable to use voice communication

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G

Guest

I am using windows XP prof and messenger V6.1. Internet connection is through a SMC 7004ABR router. The firmware for the router was updated today. The instant messenging is fine, but today for the first time I tried to use the voice features. I can have voice communicatoins with other computers behind the firewall but I cannot connect to anyone outside, other then with the instant messenging.

Is this a general problem that people with routers have when audio / voice feature is used? Assuming the problem is my firewall, any suggestions on what I could attempt to be able to use the voice feature to talk to other messenger users?
 
Hi,

Have you tried to disable QoS Packet Scheduler in TCP/IP settings. It worked
for me while nothing else did.

JR

Bob said:
I am using windows XP prof and messenger V6.1. Internet connection is
Click to expand...
through a SMC 7004ABR router. The firmware for the router was updated today.
The instant messenging is fine, but today for the first time I tried to use
the voice features. I can have voice communicatoins with other computers
behind the firewall but I cannot connect to anyone outside, other then with
the instant messenging.
Is this a general problem that people with routers have when audio / voice
Click to expand...
feature is used? Assuming the problem is my firewall, any suggestions on
what I could attempt to be able to use the voice feature to talk to other
messenger users?
 
SMC tech support provided the following solution that work

All you need to do is enable a proxy server in MSN messenger
Open MSN
Click tools > options > connection
click use proxy serve
under server use 192.168.2.1 under port 80 using a HTTP proxy
using the user ID and password from your internet service provider
 
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