Small Business Server patch for BCM

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Guest

I've installed BCM V2 onto my PC but still recieve an error message when I
start Outlook that states: 'The operation failed. An object could not be
found.' I haven't quite figured out what that object is, but I have been told
to install the SBS2K3 patch BCM KB831747, but everytime I try to process the
install I receive another long error message that states: 'The upgrade patch
cannot be installed by the Windows Installer service because the program to
be upgraded may be missing, or the upgrade patch may update a different
version of the program. Verify that the program to be upgraded exists on your
computer and that you have the correct upgrade patch.'

I'm at my wits end, can anyone provide some guidance for me to move forward?

Thanks

Jeff
 
the patch error probably means it can't find v1 to upgrade - it's not needed
for v2.

Did you try a new profile in outlook? Does the outlook error say BCM or
Outlook in the title bar?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/
 
The Outlook error message specifically says Business Contact manager, in fact
it appears as though it's attempting to load something just prior to the
error message coming up. You see the horizontal load bar for about 3 seconds
just before the message.

I did not try to create a new profile. I'm unsure how to do this. Will the
new profile still point to my existing Exchange mailbox? Or do I setup a new
user in Exchange? Please help to clarify that procedure and thank you much
for your help.

Jeff

Diane Poremsky said:
the patch error probably means it can't find v1 to upgrade - it's not needed
for v2.

Did you try a new profile in outlook? Does the outlook error say BCM or
Outlook in the title bar?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Jeff A said:
I've installed BCM V2 onto my PC but still recieve an error message when I
start Outlook that states: 'The operation failed. An object could not be
found.' I haven't quite figured out what that object is, but I have been
told
to install the SBS2K3 patch BCM KB831747, but everytime I try to process
the
install I receive another long error message that states: 'The upgrade
patch
cannot be installed by the Windows Installer service because the program
to
be upgraded may be missing, or the upgrade patch may update a different
version of the program. Verify that the program to be upgraded exists on
your
computer and that you have the correct upgrade patch.'

I'm at my wits end, can anyone provide some guidance for me to move
forward?

Thanks

Jeff
Click to expand...
Click to expand...
 
One other issue of note here is that during setup and the creation of the
database I tried to setup the local MSDE database; however now when my system
boots up the SQL Server Service Manager in my system tray points to the SQL
Server loaded up on my SBS Server. Could it be also that I may need to move
the BCM database there? That doesn't seem right.

Thanks again

Jeff

Diane Poremsky said:
the patch error probably means it can't find v1 to upgrade - it's not needed
for v2.

Did you try a new profile in outlook? Does the outlook error say BCM or
Outlook in the title bar?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Jeff A said:
I've installed BCM V2 onto my PC but still recieve an error message when I
start Outlook that states: 'The operation failed. An object could not be
found.' I haven't quite figured out what that object is, but I have been
told
to install the SBS2K3 patch BCM KB831747, but everytime I try to process
the
install I receive another long error message that states: 'The upgrade
patch
cannot be installed by the Windows Installer service because the program
to
be upgraded may be missing, or the upgrade patch may update a different
version of the program. Verify that the program to be upgraded exists on
your
computer and that you have the correct upgrade patch.'

I'm at my wits end, can anyone provide some guidance for me to move
forward?

Thanks

Jeff
Click to expand...
Click to expand...
 
Make a new profile using control panel, mail - enter your exchange
information and it will use you mailbox.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Jeff A said:
The Outlook error message specifically says Business Contact manager, in
fact
it appears as though it's attempting to load something just prior to the
error message coming up. You see the horizontal load bar for about 3
seconds
just before the message.

I did not try to create a new profile. I'm unsure how to do this. Will the
new profile still point to my existing Exchange mailbox? Or do I setup a
new
user in Exchange? Please help to clarify that procedure and thank you much
for your help.

Jeff

Diane Poremsky said:
the patch error probably means it can't find v1 to upgrade - it's not
needed
for v2.

Did you try a new profile in outlook? Does the outlook error say BCM or
Outlook in the title bar?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Jeff A said:
I've installed BCM V2 onto my PC but still recieve an error message
when I
start Outlook that states: 'The operation failed. An object could not
be
found.' I haven't quite figured out what that object is, but I have
been
told
to install the SBS2K3 patch BCM KB831747, but everytime I try to
process
the
install I receive another long error message that states: 'The upgrade
patch
cannot be installed by the Windows Installer service because the
program
to
be upgraded may be missing, or the upgrade patch may update a different
version of the program. Verify that the program to be upgraded exists
on
your
computer and that you have the correct upgrade patch.'

I'm at my wits end, can anyone provide some guidance for me to move
forward?

Thanks

Jeff
Click to expand...
Click to expand...
Click to expand...
 
what the service manger points doesn't have any effect - you can point it to
you local db, but don;'t need to.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Jeff A said:
One other issue of note here is that during setup and the creation of the
database I tried to setup the local MSDE database; however now when my
system
boots up the SQL Server Service Manager in my system tray points to the
SQL
Server loaded up on my SBS Server. Could it be also that I may need to
move
the BCM database there? That doesn't seem right.

Thanks again

Jeff

Diane Poremsky said:
the patch error probably means it can't find v1 to upgrade - it's not
needed
for v2.

Did you try a new profile in outlook? Does the outlook error say BCM or
Outlook in the title bar?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Jeff A said:
I've installed BCM V2 onto my PC but still recieve an error message
when I
start Outlook that states: 'The operation failed. An object could not
be
found.' I haven't quite figured out what that object is, but I have
been
told
to install the SBS2K3 patch BCM KB831747, but everytime I try to
process
the
install I receive another long error message that states: 'The upgrade
patch
cannot be installed by the Windows Installer service because the
program
to
be upgraded may be missing, or the upgrade patch may update a different
version of the program. Verify that the program to be upgraded exists
on
your
computer and that you have the correct upgrade patch.'

I'm at my wits end, can anyone provide some guidance for me to move
forward?

Thanks

Jeff
Click to expand...
Click to expand...
Click to expand...
 
OK, I created a new mail profile, the setup went as you stated no problems,
BCM started as before and then as soon as I clicked finish that same error
message popped up: 'The operation failed. An object could not be found.'

Should I be running something like filemon to try to find out what the app
is trying to call when it all breaks down?

Jeff

Diane Poremsky said:
Make a new profile using control panel, mail - enter your exchange
information and it will use you mailbox.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Jeff A said:
The Outlook error message specifically says Business Contact manager, in
fact
it appears as though it's attempting to load something just prior to the
error message coming up. You see the horizontal load bar for about 3
seconds
just before the message.

I did not try to create a new profile. I'm unsure how to do this. Will the
new profile still point to my existing Exchange mailbox? Or do I setup a
new
user in Exchange? Please help to clarify that procedure and thank you much
for your help.

Jeff

Diane Poremsky said:
the patch error probably means it can't find v1 to upgrade - it's not
needed
for v2.

Did you try a new profile in outlook? Does the outlook error say BCM or
Outlook in the title bar?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I've installed BCM V2 onto my PC but still recieve an error message
when I
start Outlook that states: 'The operation failed. An object could not
be
found.' I haven't quite figured out what that object is, but I have
been
told
to install the SBS2K3 patch BCM KB831747, but everytime I try to
process
the
install I receive another long error message that states: 'The upgrade
patch
cannot be installed by the Windows Installer service because the
program
to
be upgraded may be missing, or the upgrade patch may update a different
version of the program. Verify that the program to be upgraded exists
on
your
computer and that you have the correct upgrade patch.'

I'm at my wits end, can anyone provide some guidance for me to move
forward?

Thanks

Jeff
Click to expand...
Click to expand...
Click to expand...
 
Yeah, it might help, especially if you already tried Detect and Repair.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Jeff A said:
OK, I created a new mail profile, the setup went as you stated no
problems,
BCM started as before and then as soon as I clicked finish that same error
message popped up: 'The operation failed. An object could not be found.'

Should I be running something like filemon to try to find out what the app
is trying to call when it all breaks down?

Jeff

Diane Poremsky said:
Make a new profile using control panel, mail - enter your exchange
information and it will use you mailbox.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Jeff A said:
The Outlook error message specifically says Business Contact manager,
in
fact
it appears as though it's attempting to load something just prior to
the
error message coming up. You see the horizontal load bar for about 3
seconds
just before the message.

I did not try to create a new profile. I'm unsure how to do this. Will
the
new profile still point to my existing Exchange mailbox? Or do I setup
a
new
user in Exchange? Please help to clarify that procedure and thank you
much
for your help.

Jeff

:

the patch error probably means it can't find v1 to upgrade - it's not
needed
for v2.

Did you try a new profile in outlook? Does the outlook error say BCM
or
Outlook in the title bar?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


I've installed BCM V2 onto my PC but still recieve an error message
when I
start Outlook that states: 'The operation failed. An object could
not
be
found.' I haven't quite figured out what that object is, but I have
been
told
to install the SBS2K3 patch BCM KB831747, but everytime I try to
process
the
install I receive another long error message that states: 'The
upgrade
patch
cannot be installed by the Windows Installer service because the
program
to
be upgraded may be missing, or the upgrade patch may update a
different
version of the program. Verify that the program to be upgraded
exists
on
your
computer and that you have the correct upgrade patch.'

I'm at my wits end, can anyone provide some guidance for me to move
forward?

Thanks

Jeff
Click to expand...
Click to expand...
Click to expand...
 
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