Slow Response

  • Thread starter Thread starter Lancy
  • Start date Start date
L

Lancy

I have one of the latest IBM laptops with XP Pro and
Office 2003. Right from day 1, we have seen very slow
response, particulary if you Right click any file/folder
and see Properties it just sits there fro around 50
secound to a minute( W2K was much better)
Also in any Office program if you try to attach file and
change the default path to browse other locations the
respose is super slow
 
Hi, Lancy.

Can you give more details. Specifically, it sounds like this laptop was
originally Windows 2000; so does this particular laptop capable of properly
running Windows XP in a supported fashion? (i.e., does the manufacturer's
website state that WinXP is supported on this model?)

Do you experience the slowness while offline, or only while on the network?
Is it Windows Explorer or in Outlook that you're experiencing latency? If
you're seeing it in Outlook, where are you getting your mail from, an ISP or
Exchange server? I'm trying to get at whether the slow performance is local
to your computer, or possibly you have networking bottlenecks.

Do you have any other application or service running while experiencing this
behavior? Do you see this in Safe Mode? (Booting into safe mode by
pressing F8 will eliminate many unecessary services).

What about anti-virus, what kind and what are you scanning?
815049 OFF: How to Troubleshoot Performance Issues in Office XP
http://support.microsoft.com/?id=815049

316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

--
Have a great day!

Graham, MCSE²+I, MCSA
Microsoft Corporation Exchange Enterprise Messaging

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Thanks Graham for your reply.
The IBM laptop is T40 ( latest, top of the line
1.4GCentrino, 768MB, 40GB, designed for XP)
The comparision was with my old laptop with W2K in the
same LAN. Its not only my laptop but others too in my
group, we are actually evaluating XP Pro as our next
company deployment OS.

The slowness is while offline as well as on network.
Also its independant of application, even on desktop if
you rightclick for properties its slow, also any
application if you try to attach/insert file and browse
around to change path its super slow.

The OS is all patched also the Virusscan is Mcafee 7.0
with the latest Dats.
Works good under Safe mode. Any suggestions will be
appreciated.

Thanks,
Lancy
 
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