If it's a hotfix you will not have to pay, even though they may ask for
credit card details, you are not charged. They email you a link to the
download after you've described the problem.
--
Cari (MS-MVP)
Printing & Imaging
http://www.coribright.com/windows
Alan,
your comment,... "You click Print and
it takes over a minute for the Print Dialog from the application to
appear.
"...exactly describes the issue.
Also, moving this printer to another xp sp2 computer, does not
duplicate
the
issue, so it is not printer related. Both speed and stat mon work fine.
The article seems to imply that I have to call and pay a fee to get the
fix.
Is this correct?
--
PROINWV
:
not sure. The remote device mode of the printer settings causes the
client
spooler to get cause in a loop. The main symptom is : You click
Print
and
it takes over a minute for the Print Dialog from the application to
appear.
I do not think this affects status monitors other than the extra
spooler
usage in the loop.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no
rights.
Alan, before I do this another question/comment.
I do run SP2 and have for months. The printer has worked ok. The
problem
just started.
It seems to be a comm issue (?) in that the status monitor will not
work
at
all. But the printer does!
Knowing this, do you still recommend this fix? Any concerns I should
have
in
applying it?
Thanks!!
--
PROINWV
:
If you have SP2 installed you may be encountering this issue
Slow printing
http://support.microsoft.com/kb/893225/en-us
Printing performance problems on Windows XP Service Pack 2 and
Windows
Server 2003
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no
rights.
I removed (uninstalled thru control panel) all drivers and
reinstalled
the
R800 (the 1520 ESC/2 reinstalled auto.) and no change.
I get a communication error from the printer status monitor, BUT
the
printer
does work, it is very slow to accept the command, about 1 min.
for
one
page
of text. The status monitor seems not to function at all.
Since the printer works fine when moved to a second computer, I
must
assume
the printer and cable are ok.
Further, since my usb ports work for my scanner and my APC and
since
the
printer itself does work, then we can also assume the usb ports
work.
Also, the other Epson printer, the 1520, works fine and quickly.
So it seems to me that I have a software or registry issue, but I
am
at
the
limit of my knowledge.
Any further ideas ???
--
PROINWV
:
Try blitzing all the printer drivers and starting afresh as far
as
installation of printers is concerned.
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
--
Cari (MS-MVP) Windows Client - Printing & Imaging
www.coribright.com/Windows
I have also uninstalled/reinstalled the printer driver with no
help.
Strangely, it seemed slow to uninstall and reinstall.
There are also drivers from an older, no longer used printer
(Epson
870)
that say they are uninstalling but the icon remains
????
--
PROINWV
:
I suddenly developed a slow printing problem with an Epson
R800
(usb)
but
the
Epson 1520 (PP) is not effected.
When the print is ordered it takes a very long time for the
order
to
reach
the printer. Printer then prints normally.
I have reinstalled the printer, defragged, cleaned temp
files,
run
Norton
AV, run Spybot--cursed a bit also.
(The problem initially was that it would not print at all
(only)
from
Word
2000, but after the above it does. All software now exhibit
the
same
problem.
Print with the extreme time delay.)
Any help???