Slow OL2000 defies correction!

B

BButler

Reposting, crossposting. The problem, in summary, is that several users'
Outlook features very slow handling of messages with attachments, and we
appear to be stuck in Corporate/Workgroup mode, which is unnecessary.

Any help is appreciated.

To repeat:...
 
G

Guest

First thing: Check to make sure that Journal is not active for emails. This
will cause a serious performance issue beyond the first email.

Second thing: If they are just using a POP3 email source, then all of there
settings should be saved in a .pst file. This should include all of there
mail. If the users were all setup in a similar fashion then all the .pst
files should be in the same directory on each machine and a simple job should
be able to make a copy of them all. After rebuilding outlook on each
machine, then just import the old pst file and you should be good to go.
 
M

Milly Staples [MVP - Outlook]

NEVER import a .pst file unless you don't care about data loss. Just
configure the Outlook profile to use the saved .pst file.

Plus, the Outlook Journal has not been a performance problem since Outlook
97.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Alex Ackley asked:

| First thing: Check to make sure that Journal is not active for
| emails. This will cause a serious performance issue beyond the first
| email.
|
| Second thing: If they are just using a POP3 email source, then all
| of there settings should be saved in a .pst file. This should
| include all of there mail. If the users were all setup in a similar
| fashion then all the .pst files should be in the same directory on
| each machine and a simple job should be able to make a copy of them
| all. After rebuilding outlook on each machine, then just import the
| old pst file and you should be good to go.
|
| "BButler" wrote:
|
|| Reposting, crossposting. The problem, in summary, is that several
|| users' Outlook features very slow handling of messages with
|| attachments, and we appear to be stuck in Corporate/Workgroup mode,
|| which is unnecessary.
||
|| Any help is appreciated.
||
|| To repeat:...
||
||| Hi,
|||
||| I have an office full of users who have been suffering in a similar
||| fashion for a time.
|||
||| First, all Office apps got wonky: very slow, looking for (and
||| failing to find) installation media on use of certain features
||| (like CSVs in Excel). Discovered that an Administrative Install
||| Point was not reachable. Re-installed Office 2000 Professional
||| properly, adminisitratively, with a custom transform, and source on
||| a reachable share. Kept existing user profiles to the greatest
||| extent possible.
|||
||| Cool. All is well from that point, EXCEPT Outlook 2000 is slow,
||| especially at start, and when opening messages containg any
||| attachments. Very, very slow.
|||
||| I noticed that the Outlook installations are all set to
||| Corporate/Workgroup mode, unnecessarily. All the users do mail
||| exclusively through pop3/smtp.
|||
||| So I have been attempting to change mode to Internet Mail Only.
||| Upon changing mode and restarting Outlook (as the user -- can't
||| figure out how to do this process administratively), a message
||| complaining about a required component (OMINST.DLL) cannot be found.
|||
||| Repairing Office cures this, and makes Outlook start.
|||
||| And the FIRST message with attachments opens VERY fast.
|||
||| Thereafter, back to the same problem.
|||
||| Consistently.
|||
||| Also, Help -> About continues to show Corporate/Workgroup mode.
|||
||| I don't get it.
|||
||| This behavior exists across a range of patch statuses; now, my test
||| machine detects as current, including Office 2000 Service Pack 3.
|||
||| This is incredibly frustrating, makes no sense. I have scoured the
||| Knowledge Base and general web sources. Found a number of
||| "slightly" relevant things, but nothing about this specific problem.
|||
||| Clearly, something about the old installation is poisoned.
|||
||| I can live with removing and redoing everything...but would really
||| prefer to be able to batch the process of saving their mail,
||| address books, calendars, and personal identity information, and
||| then importing this into a new profile. The Profile Wizard from
||| the O2k ResKit does not appear to do what I need.
|||
||| ANY suggestions?
|||
||| Thanks!
 
B

BButler

So, create a new Outlook profile, and then configure it to use the saved
..pst file? This is the preferred method? What wacky software! What might
it be about the old profiles that's broken?

I have dozens of these machines, I don't want to ask users to do this...and
they all suffer identical symptoms. Any administrative actions to
semi-automate this process?

Thanks for the assistance. Really appreciated.

Milly Staples said:
NEVER import a .pst file unless you don't care about data loss. Just
configure the Outlook profile to use the saved .pst file.

Plus, the Outlook Journal has not been a performance problem since Outlook
97.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Alex Ackley asked:

| First thing: Check to make sure that Journal is not active for
| emails. This will cause a serious performance issue beyond the first
| email.
|
| Second thing: If they are just using a POP3 email source, then all
| of there settings should be saved in a .pst file. This should
| include all of there mail. If the users were all setup in a similar
| fashion then all the .pst files should be in the same directory on
| each machine and a simple job should be able to make a copy of them
| all. After rebuilding outlook on each machine, then just import the
| old pst file and you should be good to go.
|
| "BButler" wrote:
|
|| Reposting, crossposting. The problem, in summary, is that several
|| users' Outlook features very slow handling of messages with
|| attachments, and we appear to be stuck in Corporate/Workgroup mode,
|| which is unnecessary.
||
|| Any help is appreciated.
||
|| To repeat:...
||
||| Hi,
|||
||| I have an office full of users who have been suffering in a similar
||| fashion for a time.
|||
||| First, all Office apps got wonky: very slow, looking for (and
||| failing to find) installation media on use of certain features
||| (like CSVs in Excel). Discovered that an Administrative Install
||| Point was not reachable. Re-installed Office 2000 Professional
||| properly, adminisitratively, with a custom transform, and source on
||| a reachable share. Kept existing user profiles to the greatest
||| extent possible.
|||
||| Cool. All is well from that point, EXCEPT Outlook 2000 is slow,
||| especially at start, and when opening messages containg any
||| attachments. Very, very slow.
|||
||| I noticed that the Outlook installations are all set to
||| Corporate/Workgroup mode, unnecessarily. All the users do mail
||| exclusively through pop3/smtp.
|||
||| So I have been attempting to change mode to Internet Mail Only.
||| Upon changing mode and restarting Outlook (as the user -- can't
||| figure out how to do this process administratively), a message
||| complaining about a required component (OMINST.DLL) cannot be found.
|||
||| Repairing Office cures this, and makes Outlook start.
|||
||| And the FIRST message with attachments opens VERY fast.
|||
||| Thereafter, back to the same problem.
|||
||| Consistently.
|||
||| Also, Help -> About continues to show Corporate/Workgroup mode.
|||
||| I don't get it.
|||
||| This behavior exists across a range of patch statuses; now, my test
||| machine detects as current, including Office 2000 Service Pack 3.
|||
||| This is incredibly frustrating, makes no sense. I have scoured the
||| Knowledge Base and general web sources. Found a number of
||| "slightly" relevant things, but nothing about this specific problem.
|||
||| Clearly, something about the old installation is poisoned.
|||
||| I can live with removing and redoing everything...but would really
||| prefer to be able to batch the process of saving their mail,
||| address books, calendars, and personal identity information, and
||| then importing this into a new profile. The Profile Wizard from
||| the O2k ResKit does not appear to do what I need.
|||
||| ANY suggestions?
|||
||| Thanks!
 
B

BButler

Please help eliminate my confusion.

Reinstalling from new "media" (Administrative Install Point) does not create
new profiles per user.

How exactly should I go about creating brand new OL2000 profiles, and
configuring them to use the old default PST? Will there be cosmetic
changes for the users? Address Book, Calendar -- these will remain?

Is it anything like the process described in MSKB ... well, now I can't
find the article. I remember a process I used to make an oversized PST
work again. It involved having _another PST_, including visual effects of
same, and configuring only one to receive pop3 mail in its inbox. Seemed
like a real disaster, and not appealing to the user, who doesn't want it to
change.

Anyone have a better MSKB article to describe how exactly I would create new
OL profiles, and cause these to open the saved (troubled) existing PST
files?

Thanks for the help.

Milly Staples said:
NEVER import a .pst file unless you don't care about data loss. Just
configure the Outlook profile to use the saved .pst file.

Plus, the Outlook Journal has not been a performance problem since Outlook
97.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Alex Ackley asked:

| First thing: Check to make sure that Journal is not active for
| emails. This will cause a serious performance issue beyond the first
| email.
|
| Second thing: If they are just using a POP3 email source, then all
| of there settings should be saved in a .pst file. This should
| include all of there mail. If the users were all setup in a similar
| fashion then all the .pst files should be in the same directory on
| each machine and a simple job should be able to make a copy of them
| all. After rebuilding outlook on each machine, then just import the
| old pst file and you should be good to go.
|
| "BButler" wrote:
|
|| Reposting, crossposting. The problem, in summary, is that several
|| users' Outlook features very slow handling of messages with
|| attachments, and we appear to be stuck in Corporate/Workgroup mode,
|| which is unnecessary.
||
|| Any help is appreciated.
||
|| To repeat:...
||
||| Hi,
|||
||| I have an office full of users who have been suffering in a similar
||| fashion for a time.
|||
||| First, all Office apps got wonky: very slow, looking for (and
||| failing to find) installation media on use of certain features
||| (like CSVs in Excel). Discovered that an Administrative Install
||| Point was not reachable. Re-installed Office 2000 Professional
||| properly, adminisitratively, with a custom transform, and source on
||| a reachable share. Kept existing user profiles to the greatest
||| extent possible.
|||
||| Cool. All is well from that point, EXCEPT Outlook 2000 is slow,
||| especially at start, and when opening messages containg any
||| attachments. Very, very slow.
|||
||| I noticed that the Outlook installations are all set to
||| Corporate/Workgroup mode, unnecessarily. All the users do mail
||| exclusively through pop3/smtp.
|||
||| So I have been attempting to change mode to Internet Mail Only.
||| Upon changing mode and restarting Outlook (as the user -- can't
||| figure out how to do this process administratively), a message
||| complaining about a required component (OMINST.DLL) cannot be found.
|||
||| Repairing Office cures this, and makes Outlook start.
|||
||| And the FIRST message with attachments opens VERY fast.
|||
||| Thereafter, back to the same problem.
|||
||| Consistently.
|||
||| Also, Help -> About continues to show Corporate/Workgroup mode.
|||
||| I don't get it.
|||
||| This behavior exists across a range of patch statuses; now, my test
||| machine detects as current, including Office 2000 Service Pack 3.
|||
||| This is incredibly frustrating, makes no sense. I have scoured the
||| Knowledge Base and general web sources. Found a number of
||| "slightly" relevant things, but nothing about this specific problem.
|||
||| Clearly, something about the old installation is poisoned.
|||
||| I can live with removing and redoing everything...but would really
||| prefer to be able to batch the process of saving their mail,
||| address books, calendars, and personal identity information, and
||| then importing this into a new profile. The Profile Wizard from
||| the O2k ResKit does not appear to do what I need.
|||
||| ANY suggestions?
|||
||| Thanks!
 
M

Milly Staples [MVP - Outlook]

Have you looked at the Office Resource Kit for your version of Office? It
probably has 4 or 5 different methods for building your installation and is
very helpful. It is a free product available from the Microsoft Office
site.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, BButler asked:

| Please help eliminate my confusion.
|
| Reinstalling from new "media" (Administrative Install Point) does not
| create new profiles per user.
|
| How exactly should I go about creating brand new OL2000 profiles, and
| configuring them to use the old default PST? Will there be cosmetic
| changes for the users? Address Book, Calendar -- these will remain?
|
| Is it anything like the process described in MSKB ... well, now I
| can't find the article. I remember a process I used to make an
| oversized PST work again. It involved having _another PST_,
| including visual effects of same, and configuring only one to receive
| pop3 mail in its inbox. Seemed like a real disaster, and not
| appealing to the user, who doesn't want it to change.
|
| Anyone have a better MSKB article to describe how exactly I would
| create new OL profiles, and cause these to open the saved (troubled)
| existing PST files?
|
| Thanks for the help.
|
| "Milly Staples [MVP - Outlook]"
| || NEVER import a .pst file unless you don't care about data loss. Just
|| configure the Outlook profile to use the saved .pst file.
||
|| Plus, the Outlook Journal has not been a performance problem since
|| Outlook
|| 97.
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Alex Ackley asked:
||
||| First thing: Check to make sure that Journal is not active for
||| emails. This will cause a serious performance issue beyond the
||| first email.
|||
||| Second thing: If they are just using a POP3 email source, then all
||| of there settings should be saved in a .pst file. This should
||| include all of there mail. If the users were all setup in a similar
||| fashion then all the .pst files should be in the same directory on
||| each machine and a simple job should be able to make a copy of them
||| all. After rebuilding outlook on each machine, then just import the
||| old pst file and you should be good to go.
|||
||| "BButler" wrote:
|||
|||| Reposting, crossposting. The problem, in summary, is that several
|||| users' Outlook features very slow handling of messages with
|||| attachments, and we appear to be stuck in Corporate/Workgroup mode,
|||| which is unnecessary.
||||
|||| Any help is appreciated.
||||
|||| To repeat:...
||||
||||| Hi,
|||||
||||| I have an office full of users who have been suffering in a
||||| similar fashion for a time.
|||||
||||| First, all Office apps got wonky: very slow, looking for (and
||||| failing to find) installation media on use of certain features
||||| (like CSVs in Excel). Discovered that an Administrative Install
||||| Point was not reachable. Re-installed Office 2000 Professional
||||| properly, adminisitratively, with a custom transform, and source
||||| on a reachable share. Kept existing user profiles to the
||||| greatest extent possible.
|||||
||||| Cool. All is well from that point, EXCEPT Outlook 2000 is slow,
||||| especially at start, and when opening messages containg any
||||| attachments. Very, very slow.
|||||
||||| I noticed that the Outlook installations are all set to
||||| Corporate/Workgroup mode, unnecessarily. All the users do mail
||||| exclusively through pop3/smtp.
|||||
||||| So I have been attempting to change mode to Internet Mail Only.
||||| Upon changing mode and restarting Outlook (as the user -- can't
||||| figure out how to do this process administratively), a message
||||| complaining about a required component (OMINST.DLL) cannot be
||||| found.
|||||
||||| Repairing Office cures this, and makes Outlook start.
|||||
||||| And the FIRST message with attachments opens VERY fast.
|||||
||||| Thereafter, back to the same problem.
|||||
||||| Consistently.
|||||
||||| Also, Help -> About continues to show Corporate/Workgroup mode.
|||||
||||| I don't get it.
|||||
||||| This behavior exists across a range of patch statuses; now, my
||||| test machine detects as current, including Office 2000 Service
||||| Pack 3.
|||||
||||| This is incredibly frustrating, makes no sense. I have scoured
||||| the Knowledge Base and general web sources. Found a number of
||||| "slightly" relevant things, but nothing about this specific
||||| problem.
|||||
||||| Clearly, something about the old installation is poisoned.
|||||
||||| I can live with removing and redoing everything...but would really
||||| prefer to be able to batch the process of saving their mail,
||||| address books, calendars, and personal identity information, and
||||| then importing this into a new profile. The Profile Wizard from
||||| the O2k ResKit does not appear to do what I need.
|||||
||||| ANY suggestions?
|||||
||||| Thanks!
 
B

BButler

Office Resource Kit - yes! A colleague finally found it in the 2000
version for me. The complete documentation is up on Microsoft; download
links are disabled...almost everywhere.

I used the Custom Install Wizard. No problem. I set up _DEFAULT_ profiles
to be Internet Mail Only, and even populated some of the fields (smtp
server, pop3 server, organization string) with good default values for this
location.

But the Profile Wizard does not appear to be helpful in my case..... or, I
haven't looked it creatively enough.....? Ditto for other tools... I
can't figure out how to batch the process that I need to do here... in fact
I'm not exactly certain how to do it _manually_.

Thanks again for the assistance.

Milly Staples said:
Have you looked at the Office Resource Kit for your version of Office? It
probably has 4 or 5 different methods for building your installation and is
very helpful. It is a free product available from the Microsoft Office
site.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, BButler asked:

| Please help eliminate my confusion.
|
| Reinstalling from new "media" (Administrative Install Point) does not
| create new profiles per user.
|
| How exactly should I go about creating brand new OL2000 profiles, and
| configuring them to use the old default PST? Will there be cosmetic
| changes for the users? Address Book, Calendar -- these will remain?
|
| Is it anything like the process described in MSKB ... well, now I
| can't find the article. I remember a process I used to make an
| oversized PST work again. It involved having _another PST_,
| including visual effects of same, and configuring only one to receive
| pop3 mail in its inbox. Seemed like a real disaster, and not
| appealing to the user, who doesn't want it to change.
|
| Anyone have a better MSKB article to describe how exactly I would
| create new OL profiles, and cause these to open the saved (troubled)
| existing PST files?
|
| Thanks for the help.
|
| "Milly Staples [MVP - Outlook]"
| || NEVER import a .pst file unless you don't care about data loss. Just
|| configure the Outlook profile to use the saved .pst file.
||
|| Plus, the Outlook Journal has not been a performance problem since
|| Outlook
|| 97.
||
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, Alex Ackley asked:
||
||| First thing: Check to make sure that Journal is not active for
||| emails. This will cause a serious performance issue beyond the
||| first email.
|||
||| Second thing: If they are just using a POP3 email source, then all
||| of there settings should be saved in a .pst file. This should
||| include all of there mail. If the users were all setup in a similar
||| fashion then all the .pst files should be in the same directory on
||| each machine and a simple job should be able to make a copy of them
||| all. After rebuilding outlook on each machine, then just import the
||| old pst file and you should be good to go.
|||
||| "BButler" wrote:
|||
|||| Reposting, crossposting. The problem, in summary, is that several
|||| users' Outlook features very slow handling of messages with
|||| attachments, and we appear to be stuck in Corporate/Workgroup mode,
|||| which is unnecessary.
||||
|||| Any help is appreciated.
||||
|||| To repeat:...
||||
||||| Hi,
|||||
||||| I have an office full of users who have been suffering in a
||||| similar fashion for a time.
|||||
||||| First, all Office apps got wonky: very slow, looking for (and
||||| failing to find) installation media on use of certain features
||||| (like CSVs in Excel). Discovered that an Administrative Install
||||| Point was not reachable. Re-installed Office 2000 Professional
||||| properly, adminisitratively, with a custom transform, and source
||||| on a reachable share. Kept existing user profiles to the
||||| greatest extent possible.
|||||
||||| Cool. All is well from that point, EXCEPT Outlook 2000 is slow,
||||| especially at start, and when opening messages containg any
||||| attachments. Very, very slow.
|||||
||||| I noticed that the Outlook installations are all set to
||||| Corporate/Workgroup mode, unnecessarily. All the users do mail
||||| exclusively through pop3/smtp.
|||||
||||| So I have been attempting to change mode to Internet Mail Only.
||||| Upon changing mode and restarting Outlook (as the user -- can't
||||| figure out how to do this process administratively), a message
||||| complaining about a required component (OMINST.DLL) cannot be
||||| found.
|||||
||||| Repairing Office cures this, and makes Outlook start.
|||||
||||| And the FIRST message with attachments opens VERY fast.
|||||
||||| Thereafter, back to the same problem.
|||||
||||| Consistently.
|||||
||||| Also, Help -> About continues to show Corporate/Workgroup mode.
|||||
||||| I don't get it.
|||||
||||| This behavior exists across a range of patch statuses; now, my
||||| test machine detects as current, including Office 2000 Service
||||| Pack 3.
|||||
||||| This is incredibly frustrating, makes no sense. I have scoured
||||| the Knowledge Base and general web sources. Found a number of
||||| "slightly" relevant things, but nothing about this specific
||||| problem.
|||||
||||| Clearly, something about the old installation is poisoned.
|||||
||||| I can live with removing and redoing everything...but would really
||||| prefer to be able to batch the process of saving their mail,
||||| address books, calendars, and personal identity information, and
||||| then importing this into a new profile. The Profile Wizard from
||||| the O2k ResKit does not appear to do what I need.
|||||
||||| ANY suggestions?
|||||
||||| Thanks!
 
M

Milly Staples [MVP - Outlook]

Due to the settlement with Sun last year, Microsoft was oblisged to remove
Office 2000 from MSDN and, I presume, links to helpful information that
would allow developers and others to work with the intallation routine as
well as automation.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, BButler asked:

| Office Resource Kit - yes! A colleague finally found it in the 2000
| version for me. The complete documentation is up on Microsoft;
| download links are disabled...almost everywhere.
|
| I used the Custom Install Wizard. No problem. I set up _DEFAULT_
| profiles to be Internet Mail Only, and even populated some of the
| fields (smtp server, pop3 server, organization string) with good
| default values for this location.
|
| But the Profile Wizard does not appear to be helpful in my case.....
| or, I haven't looked it creatively enough.....? Ditto for other
| tools... I can't figure out how to batch the process that I need to
| do here... in fact I'm not exactly certain how to do it _manually_.
|
| Thanks again for the assistance.
|
| "Milly Staples [MVP - Outlook]"
| || Have you looked at the Office Resource Kit for your version of
|| Office? It probably has 4 or 5 different methods for building your
|| installation and is very helpful. It is a free product available
|| from the Microsoft Office site.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, BButler asked:
||
||| Please help eliminate my confusion.
|||
||| Reinstalling from new "media" (Administrative Install Point) does
||| not create new profiles per user.
|||
||| How exactly should I go about creating brand new OL2000 profiles,
||| and configuring them to use the old default PST? Will there be
||| cosmetic changes for the users? Address Book, Calendar -- these
||| will remain?
|||
||| Is it anything like the process described in MSKB ... well, now I
||| can't find the article. I remember a process I used to make an
||| oversized PST work again. It involved having _another PST_,
||| including visual effects of same, and configuring only one to
||| receive pop3 mail in its inbox. Seemed like a real disaster, and
||| not appealing to the user, who doesn't want it to change.
|||
||| Anyone have a better MSKB article to describe how exactly I would
||| create new OL profiles, and cause these to open the saved (troubled)
||| existing PST files?
|||
||| Thanks for the help.
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| NEVER import a .pst file unless you don't care about data loss.
|||| Just configure the Outlook profile to use the saved .pst file.
||||
|||| Plus, the Outlook Journal has not been a performance problem since
|||| Outlook
|||| 97.
||||
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After furious head scratching, Alex Ackley asked:
||||
||||| First thing: Check to make sure that Journal is not active for
||||| emails. This will cause a serious performance issue beyond the
||||| first email.
|||||
||||| Second thing: If they are just using a POP3 email source, then
||||| all of there settings should be saved in a .pst file. This should
||||| include all of there mail. If the users were all setup in a
||||| similar fashion then all the .pst files should be in the same
||||| directory on each machine and a simple job should be able to make
||||| a copy of them all. After rebuilding outlook on each machine,
||||| then just import the old pst file and you should be good to go.
|||||
||||| "BButler" wrote:
|||||
|||||| Reposting, crossposting. The problem, in summary, is that
|||||| several users' Outlook features very slow handling of messages
|||||| with attachments, and we appear to be stuck in
|||||| Corporate/Workgroup mode, which is unnecessary.
||||||
|||||| Any help is appreciated.
||||||
|||||| To repeat:...
||||||
||||||| Hi,
|||||||
||||||| I have an office full of users who have been suffering in a
||||||| similar fashion for a time.
|||||||
||||||| First, all Office apps got wonky: very slow, looking for (and
||||||| failing to find) installation media on use of certain features
||||||| (like CSVs in Excel). Discovered that an Administrative Install
||||||| Point was not reachable. Re-installed Office 2000 Professional
||||||| properly, adminisitratively, with a custom transform, and source
||||||| on a reachable share. Kept existing user profiles to the
||||||| greatest extent possible.
|||||||
||||||| Cool. All is well from that point, EXCEPT Outlook 2000 is slow,
||||||| especially at start, and when opening messages containg any
||||||| attachments. Very, very slow.
|||||||
||||||| I noticed that the Outlook installations are all set to
||||||| Corporate/Workgroup mode, unnecessarily. All the users do mail
||||||| exclusively through pop3/smtp.
|||||||
||||||| So I have been attempting to change mode to Internet Mail Only.
||||||| Upon changing mode and restarting Outlook (as the user -- can't
||||||| figure out how to do this process administratively), a message
||||||| complaining about a required component (OMINST.DLL) cannot be
||||||| found.
|||||||
||||||| Repairing Office cures this, and makes Outlook start.
|||||||
||||||| And the FIRST message with attachments opens VERY fast.
|||||||
||||||| Thereafter, back to the same problem.
|||||||
||||||| Consistently.
|||||||
||||||| Also, Help -> About continues to show Corporate/Workgroup mode.
|||||||
||||||| I don't get it.
|||||||
||||||| This behavior exists across a range of patch statuses; now, my
||||||| test machine detects as current, including Office 2000 Service
||||||| Pack 3.
|||||||
||||||| This is incredibly frustrating, makes no sense. I have scoured
||||||| the Knowledge Base and general web sources. Found a number of
||||||| "slightly" relevant things, but nothing about this specific
||||||| problem.
|||||||
||||||| Clearly, something about the old installation is poisoned.
|||||||
||||||| I can live with removing and redoing everything...but would
||||||| really prefer to be able to batch the process of saving their
||||||| mail, address books, calendars, and personal identity
||||||| information, and then importing this into a new profile. The
||||||| Profile Wizard from the O2k ResKit does not appear to do what I
||||||| need.
|||||||
||||||| ANY suggestions?
|||||||
||||||| Thanks!
 
B

BButler

Fascinating. Didn't realize that kind of thing was even remotely connected
to the settlement.

I do have the O2k ResKit. Of the tools, the Profile Wizard seems
appropriate. I would love to be able to see what is actually "in" these
profiles, but it doesn't appear to do that.

Thanks...

Milly Staples said:
Due to the settlement with Sun last year, Microsoft was oblisged to remove
Office 2000 from MSDN and, I presume, links to helpful information that
would allow developers and others to work with the intallation routine as
well as automation.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, BButler asked:

| Office Resource Kit - yes! A colleague finally found it in the 2000
| version for me. The complete documentation is up on Microsoft;
| download links are disabled...almost everywhere.
|
| I used the Custom Install Wizard. No problem. I set up _DEFAULT_
| profiles to be Internet Mail Only, and even populated some of the
| fields (smtp server, pop3 server, organization string) with good
| default values for this location.
|
| But the Profile Wizard does not appear to be helpful in my case.....
| or, I haven't looked it creatively enough.....? Ditto for other
| tools... I can't figure out how to batch the process that I need to
| do here... in fact I'm not exactly certain how to do it _manually_.
|
| Thanks again for the assistance.
|
| "Milly Staples [MVP - Outlook]"
| || Have you looked at the Office Resource Kit for your version of
|| Office? It probably has 4 or 5 different methods for building your
|| installation and is very helpful. It is a free product available
|| from the Microsoft Office site.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, BButler asked:
||
||| Please help eliminate my confusion.
|||
||| Reinstalling from new "media" (Administrative Install Point) does
||| not create new profiles per user.
|||
||| How exactly should I go about creating brand new OL2000 profiles,
||| and configuring them to use the old default PST? Will there be
||| cosmetic changes for the users? Address Book, Calendar -- these
||| will remain?
|||
||| Is it anything like the process described in MSKB ... well, now I
||| can't find the article. I remember a process I used to make an
||| oversized PST work again. It involved having _another PST_,
||| including visual effects of same, and configuring only one to
||| receive pop3 mail in its inbox. Seemed like a real disaster, and
||| not appealing to the user, who doesn't want it to change.
|||
||| Anyone have a better MSKB article to describe how exactly I would
||| create new OL profiles, and cause these to open the saved (troubled)
||| existing PST files?
|||
||| Thanks for the help.
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| NEVER import a .pst file unless you don't care about data loss.
|||| Just configure the Outlook profile to use the saved .pst file.
||||
|||| Plus, the Outlook Journal has not been a performance problem since
|||| Outlook
|||| 97.
||||
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After furious head scratching, Alex Ackley asked:
||||
||||| First thing: Check to make sure that Journal is not active for
||||| emails. This will cause a serious performance issue beyond the
||||| first email.
|||||
||||| Second thing: If they are just using a POP3 email source, then
||||| all of there settings should be saved in a .pst file. This should
||||| include all of there mail. If the users were all setup in a
||||| similar fashion then all the .pst files should be in the same
||||| directory on each machine and a simple job should be able to make
||||| a copy of them all. After rebuilding outlook on each machine,
||||| then just import the old pst file and you should be good to go.
|||||
||||| "BButler" wrote:
|||||
|||||| Reposting, crossposting. The problem, in summary, is that
|||||| several users' Outlook features very slow handling of messages
|||||| with attachments, and we appear to be stuck in
|||||| Corporate/Workgroup mode, which is unnecessary.
||||||
|||||| Any help is appreciated.
||||||
|||||| To repeat:...
||||||
||||||| Hi,
|||||||
||||||| I have an office full of users who have been suffering in a
||||||| similar fashion for a time.
|||||||
||||||| First, all Office apps got wonky: very slow, looking for (and
||||||| failing to find) installation media on use of certain features
||||||| (like CSVs in Excel). Discovered that an Administrative Install
||||||| Point was not reachable. Re-installed Office 2000 Professional
||||||| properly, adminisitratively, with a custom transform, and source
||||||| on a reachable share. Kept existing user profiles to the
||||||| greatest extent possible.
|||||||
||||||| Cool. All is well from that point, EXCEPT Outlook 2000 is slow,
||||||| especially at start, and when opening messages containg any
||||||| attachments. Very, very slow.
|||||||
||||||| I noticed that the Outlook installations are all set to
||||||| Corporate/Workgroup mode, unnecessarily. All the users do mail
||||||| exclusively through pop3/smtp.
|||||||
||||||| So I have been attempting to change mode to Internet Mail Only.
||||||| Upon changing mode and restarting Outlook (as the user -- can't
||||||| figure out how to do this process administratively), a message
||||||| complaining about a required component (OMINST.DLL) cannot be
||||||| found.
|||||||
||||||| Repairing Office cures this, and makes Outlook start.
|||||||
||||||| And the FIRST message with attachments opens VERY fast.
|||||||
||||||| Thereafter, back to the same problem.
|||||||
||||||| Consistently.
|||||||
||||||| Also, Help -> About continues to show Corporate/Workgroup mode.
|||||||
||||||| I don't get it.
|||||||
||||||| This behavior exists across a range of patch statuses; now, my
||||||| test machine detects as current, including Office 2000 Service
||||||| Pack 3.
|||||||
||||||| This is incredibly frustrating, makes no sense. I have scoured
||||||| the Knowledge Base and general web sources. Found a number of
||||||| "slightly" relevant things, but nothing about this specific
||||||| problem.
|||||||
||||||| Clearly, something about the old installation is poisoned.
|||||||
||||||| I can live with removing and redoing everything...but would
||||||| really prefer to be able to batch the process of saving their
||||||| mail, address books, calendars, and personal identity
||||||| information, and then importing this into a new profile. The
||||||| Profile Wizard from the O2k ResKit does not appear to do what I
||||||| need.
|||||||
||||||| ANY suggestions?
|||||||
||||||| Thanks!
 
M

Milly Staples [MVP - Outlook]

It had to do with the Java Virtual Machine I think - they had to take it out
since it used the Microsoft JVM which had to go due to the settlement.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, BButler asked:

| Fascinating. Didn't realize that kind of thing was even remotely
| connected to the settlement.
|
| I do have the O2k ResKit. Of the tools, the Profile Wizard seems
| appropriate. I would love to be able to see what is actually "in"
| these profiles, but it doesn't appear to do that.
|
| Thanks...
|
| "Milly Staples [MVP - Outlook]"
| || Due to the settlement with Sun last year, Microsoft was oblisged to
|| remove Office 2000 from MSDN and, I presume, links to helpful
|| information that would allow developers and others to work with the
|| intallation routine as well as automation.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, BButler asked:
||
||| Office Resource Kit - yes! A colleague finally found it in the
||| 2000 version for me. The complete documentation is up on Microsoft;
||| download links are disabled...almost everywhere.
|||
||| I used the Custom Install Wizard. No problem. I set up _DEFAULT_
||| profiles to be Internet Mail Only, and even populated some of the
||| fields (smtp server, pop3 server, organization string) with good
||| default values for this location.
|||
||| But the Profile Wizard does not appear to be helpful in my case.....
||| or, I haven't looked it creatively enough.....? Ditto for other
||| tools... I can't figure out how to batch the process that I need
||| to do here... in fact I'm not exactly certain how to do it
||| _manually_.
|||
||| Thanks again for the assistance.
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| Have you looked at the Office Resource Kit for your version of
|||| Office? It probably has 4 or 5 different methods for building your
|||| installation and is very helpful. It is a free product available
|||| from the Microsoft Office site.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After furious head scratching, BButler asked:
||||
||||| Please help eliminate my confusion.
|||||
||||| Reinstalling from new "media" (Administrative Install Point) does
||||| not create new profiles per user.
|||||
||||| How exactly should I go about creating brand new OL2000 profiles,
||||| and configuring them to use the old default PST? Will there be
||||| cosmetic changes for the users? Address Book, Calendar -- these
||||| will remain?
|||||
||||| Is it anything like the process described in MSKB ... well, now I
||||| can't find the article. I remember a process I used to make an
||||| oversized PST work again. It involved having _another PST_,
||||| including visual effects of same, and configuring only one to
||||| receive pop3 mail in its inbox. Seemed like a real disaster, and
||||| not appealing to the user, who doesn't want it to change.
|||||
||||| Anyone have a better MSKB article to describe how exactly I would
||||| create new OL profiles, and cause these to open the saved
||||| (troubled) existing PST files?
|||||
||||| Thanks for the help.
|||||
||||| "Milly Staples [MVP - Outlook]"
||||| |||||| NEVER import a .pst file unless you don't care about data loss.
|||||| Just configure the Outlook profile to use the saved .pst file.
||||||
|||||| Plus, the Outlook Journal has not been a performance problem
|||||| since Outlook
|||||| 97.
||||||
||||||
|||||| --
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. Due
|||||| to the (insert latest virus name here) virus, all mail sent to my
|||||| personal account will be deleted without reading.
||||||
|||||| After furious head scratching, Alex Ackley asked:
||||||
||||||| First thing: Check to make sure that Journal is not active for
||||||| emails. This will cause a serious performance issue beyond the
||||||| first email.
|||||||
||||||| Second thing: If they are just using a POP3 email source, then
||||||| all of there settings should be saved in a .pst file. This
||||||| should include all of there mail. If the users were all setup
||||||| in a similar fashion then all the .pst files should be in the
||||||| same directory on each machine and a simple job should be able
||||||| to make a copy of them all. After rebuilding outlook on each
||||||| machine, then just import the old pst file and you should be
||||||| good to go.
|||||||
||||||| "BButler" wrote:
|||||||
|||||||| Reposting, crossposting. The problem, in summary, is that
|||||||| several users' Outlook features very slow handling of messages
|||||||| with attachments, and we appear to be stuck in
|||||||| Corporate/Workgroup mode, which is unnecessary.
||||||||
|||||||| Any help is appreciated.
||||||||
|||||||| To repeat:...
||||||||
||||||||| Hi,
|||||||||
||||||||| I have an office full of users who have been suffering in a
||||||||| similar fashion for a time.
|||||||||
||||||||| First, all Office apps got wonky: very slow, looking for (and
||||||||| failing to find) installation media on use of certain features
||||||||| (like CSVs in Excel). Discovered that an Administrative
||||||||| Install Point was not reachable. Re-installed Office 2000
||||||||| Professional properly, adminisitratively, with a custom
||||||||| transform, and source on a reachable share. Kept existing
||||||||| user profiles to the greatest extent possible.
|||||||||
||||||||| Cool. All is well from that point, EXCEPT Outlook 2000 is
||||||||| slow, especially at start, and when opening messages containg
||||||||| any attachments. Very, very slow.
|||||||||
||||||||| I noticed that the Outlook installations are all set to
||||||||| Corporate/Workgroup mode, unnecessarily. All the users do
||||||||| mail exclusively through pop3/smtp.
|||||||||
||||||||| So I have been attempting to change mode to Internet Mail
||||||||| Only. Upon changing mode and restarting Outlook (as the user
||||||||| -- can't figure out how to do this process administratively),
||||||||| a message complaining about a required component (OMINST.DLL)
||||||||| cannot be found.
|||||||||
||||||||| Repairing Office cures this, and makes Outlook start.
|||||||||
||||||||| And the FIRST message with attachments opens VERY fast.
|||||||||
||||||||| Thereafter, back to the same problem.
|||||||||
||||||||| Consistently.
|||||||||
||||||||| Also, Help -> About continues to show Corporate/Workgroup
||||||||| mode.
|||||||||
||||||||| I don't get it.
|||||||||
||||||||| This behavior exists across a range of patch statuses; now, my
||||||||| test machine detects as current, including Office 2000 Service
||||||||| Pack 3.
|||||||||
||||||||| This is incredibly frustrating, makes no sense. I have
||||||||| scoured the Knowledge Base and general web sources. Found a
||||||||| number of "slightly" relevant things, but nothing about this
||||||||| specific problem.
|||||||||
||||||||| Clearly, something about the old installation is poisoned.
|||||||||
||||||||| I can live with removing and redoing everything...but would
||||||||| really prefer to be able to batch the process of saving their
||||||||| mail, address books, calendars, and personal identity
||||||||| information, and then importing this into a new profile. The
||||||||| Profile Wizard from the O2k ResKit does not appear to do what
||||||||| I need.
|||||||||
||||||||| ANY suggestions?
|||||||||
||||||||| Thanks!
 
B

BButler

Ah yes, the JVM.

OK.

I would like to add a brand new PST file, send pop3 mail to it, and keep
existing PST separately. I don't want everyone to lose address books,
calendars, etc. How is this done?

Thanks.

Milly Staples said:
It had to do with the Java Virtual Machine I think - they had to take it out
since it used the Microsoft JVM which had to go due to the settlement.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, BButler asked:

| Fascinating. Didn't realize that kind of thing was even remotely
| connected to the settlement.
|
| I do have the O2k ResKit. Of the tools, the Profile Wizard seems
| appropriate. I would love to be able to see what is actually "in"
| these profiles, but it doesn't appear to do that.
|
| Thanks...
|
| "Milly Staples [MVP - Outlook]"
| || Due to the settlement with Sun last year, Microsoft was oblisged to
|| remove Office 2000 from MSDN and, I presume, links to helpful
|| information that would allow developers and others to work with the
|| intallation routine as well as automation.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After furious head scratching, BButler asked:
||
||| Office Resource Kit - yes! A colleague finally found it in the
||| 2000 version for me. The complete documentation is up on Microsoft;
||| download links are disabled...almost everywhere.
|||
||| I used the Custom Install Wizard. No problem. I set up _DEFAULT_
||| profiles to be Internet Mail Only, and even populated some of the
||| fields (smtp server, pop3 server, organization string) with good
||| default values for this location.
|||
||| But the Profile Wizard does not appear to be helpful in my case.....
||| or, I haven't looked it creatively enough.....? Ditto for other
||| tools... I can't figure out how to batch the process that I need
||| to do here... in fact I'm not exactly certain how to do it
||| _manually_.
|||
||| Thanks again for the assistance.
|||
||| "Milly Staples [MVP - Outlook]"
||| |||| Have you looked at the Office Resource Kit for your version of
|||| Office? It probably has 4 or 5 different methods for building your
|||| installation and is very helpful. It is a free product available
|||| from the Microsoft Office site.
||||
|||| --
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
||||
|||| After furious head scratching, BButler asked:
||||
||||| Please help eliminate my confusion.
|||||
||||| Reinstalling from new "media" (Administrative Install Point) does
||||| not create new profiles per user.
|||||
||||| How exactly should I go about creating brand new OL2000 profiles,
||||| and configuring them to use the old default PST? Will there be
||||| cosmetic changes for the users? Address Book, Calendar -- these
||||| will remain?
|||||
||||| Is it anything like the process described in MSKB ... well, now I
||||| can't find the article. I remember a process I used to make an
||||| oversized PST work again. It involved having _another PST_,
||||| including visual effects of same, and configuring only one to
||||| receive pop3 mail in its inbox. Seemed like a real disaster, and
||||| not appealing to the user, who doesn't want it to change.
|||||
||||| Anyone have a better MSKB article to describe how exactly I would
||||| create new OL profiles, and cause these to open the saved
||||| (troubled) existing PST files?
|||||
||||| Thanks for the help.
|||||
||||| "Milly Staples [MVP - Outlook]"
||||| |||||| NEVER import a .pst file unless you don't care about data loss.
|||||| Just configure the Outlook profile to use the saved .pst file.
||||||
|||||| Plus, the Outlook Journal has not been a performance problem
|||||| since Outlook
|||||| 97.
||||||
||||||
|||||| --
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. Due
|||||| to the (insert latest virus name here) virus, all mail sent to my
|||||| personal account will be deleted without reading.
||||||
|||||| After furious head scratching, Alex Ackley asked:
||||||
||||||| First thing: Check to make sure that Journal is not active for
||||||| emails. This will cause a serious performance issue beyond the
||||||| first email.
|||||||
||||||| Second thing: If they are just using a POP3 email source, then
||||||| all of there settings should be saved in a .pst file. This
||||||| should include all of there mail. If the users were all setup
||||||| in a similar fashion then all the .pst files should be in the
||||||| same directory on each machine and a simple job should be able
||||||| to make a copy of them all. After rebuilding outlook on each
||||||| machine, then just import the old pst file and you should be
||||||| good to go.
|||||||
||||||| "BButler" wrote:
|||||||
|||||||| Reposting, crossposting. The problem, in summary, is that
|||||||| several users' Outlook features very slow handling of messages
|||||||| with attachments, and we appear to be stuck in
|||||||| Corporate/Workgroup mode, which is unnecessary.
||||||||
|||||||| Any help is appreciated.
||||||||
|||||||| To repeat:...
||||||||
||||||||| Hi,
|||||||||
||||||||| I have an office full of users who have been suffering in a
||||||||| similar fashion for a time.
|||||||||
||||||||| First, all Office apps got wonky: very slow, looking for (and
||||||||| failing to find) installation media on use of certain features
||||||||| (like CSVs in Excel). Discovered that an Administrative
||||||||| Install Point was not reachable. Re-installed Office 2000
||||||||| Professional properly, adminisitratively, with a custom
||||||||| transform, and source on a reachable share. Kept existing
||||||||| user profiles to the greatest extent possible.
|||||||||
||||||||| Cool. All is well from that point, EXCEPT Outlook 2000 is
||||||||| slow, especially at start, and when opening messages containg
||||||||| any attachments. Very, very slow.
|||||||||
||||||||| I noticed that the Outlook installations are all set to
||||||||| Corporate/Workgroup mode, unnecessarily. All the users do
||||||||| mail exclusively through pop3/smtp.
|||||||||
||||||||| So I have been attempting to change mode to Internet Mail
||||||||| Only. Upon changing mode and restarting Outlook (as the user
||||||||| -- can't figure out how to do this process administratively),
||||||||| a message complaining about a required component (OMINST.DLL)
||||||||| cannot be found.
|||||||||
||||||||| Repairing Office cures this, and makes Outlook start.
|||||||||
||||||||| And the FIRST message with attachments opens VERY fast.
|||||||||
||||||||| Thereafter, back to the same problem.
|||||||||
||||||||| Consistently.
|||||||||
||||||||| Also, Help -> About continues to show Corporate/Workgroup
||||||||| mode.
|||||||||
||||||||| I don't get it.
|||||||||
||||||||| This behavior exists across a range of patch statuses; now, my
||||||||| test machine detects as current, including Office 2000 Service
||||||||| Pack 3.
|||||||||
||||||||| This is incredibly frustrating, makes no sense. I have
||||||||| scoured the Knowledge Base and general web sources. Found a
||||||||| number of "slightly" relevant things, but nothing about this
||||||||| specific problem.
|||||||||
||||||||| Clearly, something about the old installation is poisoned.
|||||||||
||||||||| I can live with removing and redoing everything...but would
||||||||| really prefer to be able to batch the process of saving their
||||||||| mail, address books, calendars, and personal identity
||||||||| information, and then importing this into a new profile. The
||||||||| Profile Wizard from the O2k ResKit does not appear to do what
||||||||| I need.
|||||||||
||||||||| ANY suggestions?
|||||||||
||||||||| Thanks!
 

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