slow n sluggish

  • Thread starter Thread starter Paul
  • Start date Start date
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Paul

Hiya
Quite often when we use Outlook 2002 it behaves very sluggishly. Every task
from clicking the toolbar, moving through the message folders, even dragging
the window, is accompanied by a delay of 2-3 seconds. Sometimes the program
behaves normally (fast and responsive like it should).

No other programs on the computer behave like this. When Outlook is doing
this, all other programs are behaving as normal (fast and responsive).

Only a reboot will solve the problem, when it starts to happen.

Laptop, Win XP Pro, XP1800 CPU, 512MB ram, plenty of spare HD space. PST is
approx 500mb.
I did try the Office XP SP3 patch recently, and we had to run System Restore
to get rid of that.

If it comes down to a reinstall of Outlook, will it preserve settings and
messages OK? I am tempted to try a reinstall but thought I would post a
message here first. It concerns me that I can't find anyone else with the
same problem.

I have a spam filter but it doesn't seem to matter whether this is enabled
or not, the problem still appears.
We have EZAntivirus but once again, it doesn't seem responsible for the
problem.

Look forward to any reply.
Paul
 
Try disabling the integration with Instant Messenger in Tools | Options |
Other and see if that speeds things up.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please
reply only to the newsgroup to preserve the message thread. ***


In
 
Thank you. We tried that and it made no difference, problem still there.

I uninstalled Office XP today (including Outlook) and installed Office 2003
Pro. The problem still seems to be there. I've looked through the new
Tools*Options area for any hint of what might be causing it. Perhaps I
shall try compacting the messages.
 
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