Slow Internet connection on new PC

  • Thread starter Thread starter SalesGuy
  • Start date Start date
S

SalesGuy

Just purchased a new HP desktop with Vista and Norton Internet Security. DSL
connection with line connection to Ethernet slot.

The Internet connection is slower than dial up. The old crappy desktop I'm
replacing was faster! Been through Norton and HP support desks, both of
which have not fixed the issue.

What suggestions do you have? If I can't fix this, I'm returning it and
purchasing a MAC!
 
First, I've disabled Norton with no change in performance.

Second, If I were to uninstall Norton, what do I do for Internet Security?
 
Hi,

There's a difference between uninstalling and disabling. Try it. You don't
need the firewall, there's one native to Vista. You don't need the spyware
detection, that's what Windows Defender does. For antivirus software I would
recommend something with less impact on the system like AVG or NOD32.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
Disable Norton and see if that solves the problem. If it does, get rid of
Norton and get either AVG or Avast...both are free. Also use Windows
Firewall and Defender which came with your PC.
 
I disabled Norton and it didn't help. Above, Rick suggests that I uninstall
Norton, as there's a difference b/w uninsall and disable. Thoughts?

BTW, the Norton folks state that there isn't a difference.
 
Thanks for the suggestion Rick.

I will try it. BTW, Norton says there is no difference.

I wonder if MSFT or the PC manufacturer will refund me for the Norton
subscription I purchased, since they're shipping Vista with Norton!
 
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