slow browser, missing help&support

  • Thread starter Thread starter Derek
  • Start date Start date
D

Derek

Hi,
My browser suddenly slowed down. I ran NAV, Adaware and
SpyBot and cleaned things up (no viruses found). When I
run "stinger" it keeps haning up on "msobshel.htm" and
won't continue, then uses 100% CPU and locks things up.
Also when I click Start, Help&Support - nothing happens.
I can't bring up Help&Support. This started around the
time the latest Automatic Updates came out (16OCT03 I
believe). Any help would be great. Thank you
 
Go to your task manager, check your processes, find the
file that is running a high number under cpu (not
counting system idle process), but find the file and end
process on it.
 
Stinger was the process using 100% CPU, but that's only
when it gets "stuck" on that one file. I can't end
process because everything locks up. Ant ideas what that
file relates to?
 
I too have a slow ie6 browser and I also believe it has
something to do with the latest update specifically oct-
15-03 KB828750 can anyone confirm this
 
Hear ye, I too have sloooooooow IE6 and help and support
does come on but takes forever! and my cpu is at 100%
some solutions say use spyware,virus check and I have done
all that except the last resort to reformat!
any techies out there?
 
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