Skype and Windows messenger crash

  • Thread starter Thread starter vani
  • Start date Start date
V

vani

Both skype and windows messenger (though not at the same time) periodically
crash during last steps of windows xp load process. Skype is version 3.6 and
messenger is v5.1. What's interesting is that they crash in ntdll.dll at the
same address(0x00018fea).
In the meantime I've disabled messenger, so now only skype
crashes(periodically).
PC is slightly overclocked, but has passed 10+ hours of memtest and orthos
stress testing without a hitch. I keep my drivers and windows fixes
up-to-date. Here are the event dumps:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 28.12.2007
Time: 17:37:51
User: N/A
Computer: DNEVNI
Description:
Faulting application skype.exe, version 3.6.0.244, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 6b 79 ure sky
0018: 70 65 2e 65 78 65 20 33 pe.exe 3
0020: 2e 36 2e 30 2e 32 34 34 .6.0.244
0028: 20 69 6e 20 6e 74 64 6c in ntdl
0030: 6c 2e 64 6c 6c 20 35 2e l.dll 5.
0038: 31 2e 32 36 30 30 2e 32 1.2600.2
0040: 31 38 30 20 61 74 20 6f 180 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 31 38 66 65 61 0d 0a 018fea..


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 23.12.2007
Time: 10:15:25
User: N/A
Computer: DNEVNI
Description:
Faulting application msmsgs.exe, version 4.7.0.3001, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x00018fea.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6d 73 6d ure msm
0018: 73 67 73 2e 65 78 65 20 sgs.exe
0020: 34 2e 37 2e 30 2e 33 30 4.7.0.30
0028: 30 31 20 69 6e 20 6e 74 01 in nt
0030: 64 6c 6c 2e 64 6c 6c 20 dll.dll
0038: 35 2e 31 2e 32 36 30 30 5.1.2600
0040: 2e 32 31 38 30 20 61 74 .2180 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 31 38 66 65 61 00018fea
0058: 0d 0a ..
 
IE has joined the club(also ntdll but different address):

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 10.1.2008
Time: 8:33:55
User: N/A
Computer: DNEVNI
Description:
Faulting application iexplore.exe, version 7.0.6000.16574, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x000118d0.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 37 2e 30 2e 36 30 e 7.0.60
0028: 30 30 2e 31 36 35 37 34 00.16574
0030: 20 69 6e 20 6e 74 64 6c in ntdl
0038: 6c 2e 64 6c 6c 20 35 2e l.dll 5.
0040: 31 2e 32 36 30 30 2e 32 1.2600.2
0048: 31 38 30 20 61 74 20 6f 180 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 31 31 38 64 30 0d 0a 0118d0..
 
vani said:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 10.1.2008
Time: 8:33:55
User: N/A
Computer: DNEVNI
Description:
Faulting application iexplore.exe, version 7.0.6000.16574, faulting module
ntdll.dll, version 5.1.2600.2180, fault address 0x000118d0.
Click to expand...

Have you checked your system for malware and viruses?
Does hardware (especially RAM) passed tests - for instance made by
Memtest or Windows Memory Diagnostic?
 
Have you checked your system for malware and viruses?
Does hardware (especially RAM) passed tests - for instance made by
Memtest or Windows Memory Diagnostic?
Click to expand...

RAM passed 10+ hours of latest memtest86+.
After a full scan by nod32 2.7, there was only one "possible
threat"(newheur) detected and only in system restore folder(not very
active).
Spybot only detects tracking cookies.

?
 
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