Site Blocked

  • Thread starter Thread starter Roland Stiner
  • Start date Start date
R

Roland Stiner

I am having trouble all of a sudden with IE regarding accessing Microsoft
sites from my office PC:

www.microsoft.com
www.msnbc.com
www.msn.com
www.hotmail.com

I can access all other sites with no problem at all.

IT dept says they're not blocking any sites; my co-workers have no trouble.

Only thing I did was remove and old version of Realplayer and Mediaplayer

I have scanned for viruses and used Adaware to clean for possible trouble
there.

All to no avail.

What could possibly be doing this?

Roland
 
Hi Roland,

What happens when you go to a command prompt (MS-DOS) window and type the
following command line?

ping www.microsoft.com

Also, what are the results of this command line?

tracert www.microsoft.com

Finally, you may also want to ping the proxy server. To locate the Proxy, go
to Internet Options, Connections tab, and click the Lan Settings button.
Ping the server listed under Proxy server using the following syntax:

ping <servername>

If any of the 3 command lines timeout, you may want to contact your IT
department for further assistance. If they complete successfully (pings
return OK), you may have some kind of software issue preventing you from
connecting to the sites you have listed below.

Good luck and I hope this helps you get closer to solving your issue.

Thank You,
Jeremy Earp
Internet Explorer Team
Microsoft
 
In
Jeremy Earp said:
Hi Roland,

What happens when you go to a command prompt (MS-DOS) window and type
the following command line?

ping www.microsoft.com

Also, what are the results of this command line?

tracert www.microsoft.com

Finally, you may also want to ping the proxy server. To locate the
Proxy, go to Internet Options, Connections tab, and click the Lan
Settings button. Ping the server listed under Proxy server using the
following syntax:
ping <servername>

If any of the 3 command lines timeout, you may want to contact your IT
department for further assistance. If they complete successfully
(pings return OK), you may have some kind of software issue
preventing you from connecting to the sites you have listed below.

Good luck and I hope this helps you get closer to solving your issue.

Thank You,
Jeremy Earp
Internet Explorer Team
Microsoft
Click to expand...

Hi Jeremy,
The 1st two are going to time out - being from Microsoft, you should know
that microsoft doesn't take pings or a tracert. The tracert will go for a
bit, but when it gets to microsoft will start timing out.
 
Roland Stiner said:
I am having trouble all of a sudden with IE regarding accessing
Microsoft sites from my office PC:

www.microsoft.com
www.msnbc.com
www.msn.com
www.hotmail.com

I can access all other sites with no problem at all.

IT dept says they're not blocking any sites; my co-workers have no
trouble.

Only thing I did was remove and old version of Realplayer and
Mediaplayer

I have scanned for viruses and used Adaware to clean for possible
trouble there.

All to no avail.

What could possibly be doing this?

Roland
Click to expand...

Check for a file named HOSTS with no extension (not Hosts.sam). It may be a
hidden file. Open it with Notepad and remove any line referencing the site.
Or, rename HOSTS to OLDHOSTS

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
Jeremy Earp said:
Hi Roland,

What happens when you go to a command prompt (MS-DOS) window and type the
following command line?

ping www.microsoft.com

Also, what are the results of this command line?

tracert www.microsoft.com

Finally, you may also want to ping the proxy server. To locate the Proxy, go
to Internet Options, Connections tab, and click the Lan Settings button.
Ping the server listed under Proxy server using the following syntax:

ping <servername>

If any of the 3 command lines timeout, you may want to contact your IT
department for further assistance. If they complete successfully (pings
return OK), you may have some kind of software issue preventing you from
connecting to the sites you have listed below.

Good luck and I hope this helps you get closer to solving your issue.

Thank You,
Jeremy Earp
Internet Explorer Team
Microsoft
Click to expand...


I will try first thing monday morning! Thanks!

Roland
 
Check for a file named HOSTS with no extension (not Hosts.sam). It may be
a
hidden file. Open it with Notepad and remove any line referencing the site.
Or, rename HOSTS to OLDHOSTS
Click to expand...

I did that, it was 0 bytes. I will try the other suggestions on monday
morning. Thanks.

Roland
 
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