since outlook 2003 upgrade, can't find addresses when sending

  • Thread starter Thread starter Chris TerMaat
  • Start date Start date
C

Chris TerMaat

Since upgrading to Outlook 2003, my wife and I cannot
access e-mail addresses when sending mail.
Our "contacts" folders are intact, but we cannot access
them while sending mail.

When I press the "To..." button, I first get this error
message: "The address list could not be displayed. The
Contacts folder associated with this address list could
not be opened; it may have been moved or deleted, or you
do not have permissions. For information on how to remove
this folder from the Outlook Address Book, see Microsoft
Outlook Help."

When I respond "OK", I see an empty "Select Names" dialog
box. The "Show Names from the:" drop list defaults
to "Contacts", but the drop list contains
two "Contacts". When I select the other one, the problem
is fixed. However, I don't know how to make the fix
permanent.
 
Just remove the invalid reference to a Contacts Folder here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.
 
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