Sims not working

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Guest

I just bought a new computer with windows vista and I'm unable to play any of
my sim games. I tried switching to windows xp compatibility mode but that
didn't help! I bought this computer so I could play my sim games and I was
told by Best Buy that they would work fine. Well they were wrong and I'm
going to let them know that but if anyone could help me I would appreciate it!
Thanks,
rockonzombie
 
well, Sims 2 works fine for the Girlfriend.

I guess we need a little more info. Like what's in your sysem Graphics card
wise.

Also, when you say you can't play. Does that mean you were able to install,
but can't play or can't install ?

If it installed, but won't play Did you try right clicking on your desktop
shortcut and choose Run as Administrator ?

A little more detail about what exactly is going on would help
 
If you're asking if Sims2 work, the answer is yes.
The only thing you should do is to install the latest software update (the
file thesims2_update.exe can be downloaded from the official web service
thesims.com).
 
rockonzombie said:
I just bought a new computer with windows vista and I'm unable to play any
of
my sim games. I tried switching to windows xp compatibility mode but that
didn't help! I bought this computer so I could play my sim games and I was
told by Best Buy that they would work fine. Well they were wrong and I'm
going to let them know that but if anyone could help me I would appreciate
it!
Thanks,
rockonzombie
Click to expand...

I bought a new computer from Best Buy in February with Vista Ultimate on it
and they told me the Sims would play okay. I haven't tried installing The
Sims 1 games but I have The Sims 2 plus all expansion packs working just
fine. At first, I did have problems but when I updated my video card driver,
that solved the biggest problem.

Tell us exactly the problem you're having and your computer information and
maybe we can help you further.

Betty
 
Dale White said:
well, Sims 2 works fine for the Girlfriend.

I guess we need a little more info. Like what's in your sysem Graphics card
wise.

Also, when you say you can't play. Does that mean you were able to install,
but can't play or can't install ?

If it installed, but won't play Did you try right clicking on your desktop
shortcut and choose Run as Administrator ?

A little more detail about what exactly is going on would help
Click to expand...

I too cannot play the sims.

It worked fine for 5-7 days and then it crashed.

These are the specs of my system:

------------------
System Information
------------------
Time of this report: 4/14/2007, 00:50:46
Machine name: CDKSCULLY
Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6000)
(6000.vista_rtm.061101-2205)
Language: English (Regional Setting: English)
System Manufacturer: alienware
System Model: alienware
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz (2
CPUs), ~2.1GHz
Memory: 2046MB RAM
Page File: 1131MB used, 3176MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 7900 GS
Manufacturer: NVIDIA
Chip type: GeForce 7900 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0292&SUBSYS_C6233842&REV_A1
Display Memory: 744 MB
Dedicated Memory: 248 MB
Shared Memory: 495 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.0065 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 2/10/2007 11:48:00, 4644864 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-41D2-11CF-B35B-28E601C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0292
SubSys ID: 0xC6233842
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A
ModeWMV9_A

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID:
HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5350 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/2/2007 17:41:00, 1668456 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition
Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5350 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/2/2007 17:41:00, 1668456 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Realtek Digital Input (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5350 (English)
Driver Attributes: Final Retail
Date and Size: 1/2/2007 17:41:00, 1668456 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

+++++++++++++++++++
These are the errors

I was fine installing it the first time.

Then When it crashed it gave me this error:

Problem signature
Problem Event Name: APPCRASH
Application Name: Sims2.exe
Application Version: 1.0.0.1022
Application Timestamp: 433a2c18
Fault Module Name: StackHash_0ad4
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000010
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0ad4
Additional Information 2: a4f914ca25db0f7a78e5c08a9a96b2bf
Additional Information 3: 2522
Additional Information 4: e36a2b9657d31058566433ccf88c3771

Extra information about the problem
Bucket ID: 321069932

This is the screen:
http://i15.tinypic.com/3yo45q9.jpg

So then I uninstalled it and reinstalled it. When I insert the CD I get this
screen:
http://i11.tinypic.com/3zjwxm8.jpg

I hit retry, same screen.

Then I hit cancel and I get "do you want to cancel installation?" I click
Yes and then the installation starts.

At the end of what appears to be a successful install I get this screen again:
http://i15.tinypic.com/3yo45q9.jpg

And then another error sent to Microsoft.

What is happening with my game and why could I play it for five days and now
this error?

I installed University thinking it would override if there was a problem on
teh first CD, still get the error it cannot copy a file.

I'm so frustrated. :(

Chris.
 
Lynne,
I currently own Sim City 4 and Sim City 4 Rush Hour and can run them on
Vista Ultimate 64-bit. But I am having a problem where the game force quits
after about an hour of game play. I am still tracking down the source of the
problem ( I think it's Norton Antivirus). Anyway Sim City 4 works with my
machine. You may be having other problems.
 
RoccoIV said:
Lynne,
I currently own Sim City 4 and Sim City 4 Rush Hour and can run them on
Vista Ultimate 64-bit. But I am having a problem where the game force quits
after about an hour of game play. I am still tracking down the source of the
problem ( I think it's Norton Antivirus). Anyway Sim City 4 works with my
machine. You may be having other problems.
Click to expand...

I have Sim City 4 and Norton and I can't play at all, restart my coputer all
time, I tried play as xp version but still the same. What you mean by the
norton could be the problem??? any suggestion??
 
RoccoIV said:
Lynne,
I currently own Sim City 4 and Sim City 4 Rush Hour and can run them on
Vista Ultimate 64-bit. But I am having a problem where the game force quits
after about an hour of game play. I am still tracking down the source of the
problem ( I think it's Norton Antivirus). Anyway Sim City 4 works with my
machine. You may be having other problems.
Click to expand...

I have Sim City 4 and Norton and I can't play at all, restart my coputer all
time, I tried play as xp version but still the same. What you mean by the
norton could be the problem??? any suggestion??
 
Polly said:
I have Sim City 4 and Norton and I can't play at all, restart my coputer
all
time, I tried play as xp version but still the same. What you mean by the
norton could be the problem??? any suggestion??
Click to expand...

Try disabling Norton then play the game
--
VRG Scotty©

www.vistareadygames.com
Register (it's free) and Use the Search for solution button to find the
answer.
 
VRG Scotty© said:
Try disabling Norton then play the game
Click to expand...

Problem is to disable Norton you basically have to uninstall it, at least as
I recall from my 360 trial I could not disable the program. I'm sure it's
for "my own good" or something.

Yeah, disable norton and try the game again. Make sure you get any
updates/patches for the game from the http://support.ea.com.

If you still can't get it running after killing all your background tasks,
running as admin in XP compatibility mode (Disable Desktop Composition, and
visual themes too) then go over to http://simcity.ea.com/screenshots.php and
soak up some of the screens from the new SimCity: Societies.

here's the SimCity 4: Rush Hour/Delux Pack patch, this came out LONG before
Vista so it may not fix your problem, but you never know...

http://simcity.ea.com/update/exe/EP1/UPDATE_SKU1_TO_P1_B638.EXE
 
Problem is to disable Norton you basically have to uninstall it, at least
as I recall from my 360 trial I could not disable the program. I'm sure
it's for "my own good" or something.
Click to expand...

Aye it's a real pain, they do it on badness
--
VRG Scotty©

www.vistareadygames.com
Register (it's free) and Use the Search for solution button to find the
answer.
 
VRG Scotty© said:
Aye it's a real pain, they do it on badness
Click to expand...

Since were both going this way I might as well bring up the links for
"Better" and "Free" Anti-Virus scanners.

http://free.grissoft.com - Follow links to AVG Anti-Virus "Free" Version.
It's 100% FREE for personal use, works good, it's free, and you can disable
it when you want too.
http://www.avast.com/eng/download-avast-home.html - Avast! Free version.
I've seen lots of recommendations for this one, and hey, it's free!
http://www.eset.com/download/index.php - NOD32 - NOT FREE, $39/year, but
I've seen recommendations all over the place for this one so it can't be
that bad. Remember the "less" popular the scanner, the MORE likely virus
makers won't try to circumvent it's scanning ability (it'll catch more
"newer" viruses). They also have a great set of Virus removers (free) if you
know what virus you have, as well as uninstallers for trend, norton, mcafee.

Don't let retail scare ya people, Norton, Trend, McAfee aren't the best,
they are just the best known.
 
Since were both going this way I might as well bring up the links for
"Better" and "Free" Anti-Virus scanners.

http://free.grissoft.com - Follow links to AVG Anti-Virus "Free" Version.
It's 100% FREE for personal use, works good, it's free, and you can
disable it when you want too.
http://www.avast.com/eng/download-avast-home.html - Avast! Free version.
I've seen lots of recommendations for this one, and hey, it's free!
http://www.eset.com/download/index.php - NOD32 - NOT FREE, $39/year, but
I've seen recommendations all over the place for this one so it can't be
that bad. Remember the "less" popular the scanner, the MORE likely virus
makers won't try to circumvent it's scanning ability (it'll catch more
"newer" viruses). They also have a great set of Virus removers (free) if
you know what virus you have, as well as uninstallers for trend, norton,
mcafee.
Click to expand...

I use NOD32 best I've ever used, nice small install and does not sit
pestering you all the time like Norton etc, it's not memory hungry either,
highly recommended and works brilliantly with Vista
--
VRG Scotty©

www.vistareadygames.com
Register (it's free) and Use the Search for solution button to find the
answer.
 
Kaspersky is the best.

Andy said:
Since were both going this way I might as well bring up the links for
"Better" and "Free" Anti-Virus scanners.

http://free.grissoft.com - Follow links to AVG Anti-Virus "Free" Version.
It's 100% FREE for personal use, works good, it's free, and you can
disable it when you want too.
http://www.avast.com/eng/download-avast-home.html - Avast! Free version.
I've seen lots of recommendations for this one, and hey, it's free!
http://www.eset.com/download/index.php - NOD32 - NOT FREE, $39/year, but
I've seen recommendations all over the place for this one so it can't be
that bad. Remember the "less" popular the scanner, the MORE likely virus
makers won't try to circumvent it's scanning ability (it'll catch more
"newer" viruses). They also have a great set of Virus removers (free) if
you know what virus you have, as well as uninstallers for trend, norton,
mcafee.

Don't let retail scare ya people, Norton, Trend, McAfee aren't the best,
they are just the best known.
Click to expand...
 
PowerUser said:
Kaspersky is the best.
Click to expand...

Bit too intrusive for me, it's always upto something, my mate has it on his
machine and it's always flagging up something instead of just sitting there
nice and quiet and working in the background. That is why I like NOD32, it
doesn't bother with antispam or internet security it's just antivirus as I
have decent firewall/antispam software. mind you, my mate has the full
Kaspersky internet security suite 7.0 so I don't know about Kaspersky
antivirus on its own.
 
Even so those things can easily be disabled if you dislike them so much, and
leave just the AV on.

Kaspersky's engine is legendary and has the best track record of ANY AV in
the history of AVs. It's what I recommend anyway.

And it's the only AV that could remove a virus that was stuck on my
brother's system for like 2 weeks. He went through 4 brands and stand alone
tools before I recommended it to him.

Personally though I don't use AV, just a firewall.
 
PowerUser said:
Even so those things can easily be disabled if you dislike them so much,
and leave just the AV on.

Kaspersky's engine is legendary and has the best track record of ANY AV in
the history of AVs. It's what I recommend anyway.
Click to expand...

I agree, it is legendary and the AV prog worked great for me under the
earlier M$ OS, it's just gone the wrong way with all this 'internet security
suite' thing, it's just too norton for my liking
--
VRG Scotty©

www.vistareadygames.com
Register (it's free) and Use the Search for solution button to find the
answer.
 
Polly said:
I have Sim City 4 and Norton and I can't play at all, restart my coputer all
time, I tried play as xp version but still the same. What you mean by the
norton could be the problem??? any suggestion??
Click to expand...
SimCity 4 plays great on my Vista 64, but you have to add it to the DEP
list.

right click computer, click properties
click Advanced system setting on the left
under Perfomance tab, click Settings
click the DEP tab [the right tab]
make sure it is ON for ALL programs
click ADD, & add SimCity 4.exe to it

If you want the Loteditor to work also add it to the list
------
The ones I have added to the DEP list are
SC4Tool.exe
Sim City Plugin Manager.exe
Simcity 4.exe
Simcity 4 Lot Editor.exe

Also run game in Windows XP mode & Administrator
 
Polly said:
I have Sim City 4 and Norton and I can't play at all, restart my coputer all
time, I tried play as xp version but still the same. What you mean by the
norton could be the problem??? any suggestion??
Click to expand...
SimCity 4 plays great on my Vista 64, but you have to add it to the DEP
list.

right click computer, click properties
click Advanced system setting on the left
under Perfomance tab, click Settings
click the DEP tab [the right tab]
make sure it is ON for ALL programs
click ADD, & add SimCity 4.exe to it

If you want the Loteditor to work also add it to the list
------
The ones I have added to the DEP list are
SC4Tool.exe
Sim City Plugin Manager.exe
Simcity 4.exe
Simcity 4 Lot Editor.exe

Also run game in Windows XP mode & Administrator
 
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