Papa said:
Well, Michael, here is my very wordy description of what I encountered.
I first clicked on the wireless connection icon at the bottom right hand
edge of my computer screen. Then I clicked on "Connect to a network".
A screen page appeared that is entitled "Connect to a network". It
provided two network choices to click on. One of the choices is the name
of my home network. Lets call it "myhomenetwork". This network is
described as a "security-enabled network". The other choice is a network
called "default", which is described as an "Unsecured network". I don't
know where the "default" network came from, but probably was some
incorrect thing that I did.
All correct so far....
So I selected "myhomenetwork" and clicked on the "Connect" button at the
bottom right hand corner of this screen page.
Then an error message appeared that said "Windows cannot connect to
"myhomenetwork", along with 2 choices:
(1). Diagnose the problem
(2). Connect to a different network
I clicked on choice (1). A message appeared briefly that said
"Identifying the problem", followed by a screen page entitled "Windows
Network Diagnostics". There were 2 options:
(a). Make sure your computer is in the range of "myhomenetwork" and that
the network settings match the wireless router or access point settings.
Click here to close dialog box.
(b) View available wireless networks
You can try connecting to "myhomenetwork" again or try connecting to a
different network. If you own or set up this network, reset your wireless
router or access point and try connecting again.
All the rest actually is just wandering around -- you created another
wireless profile, got an error because it conflicts with one you've already
got, etc. It sounds like you may have a settings issue somewhere; let's
start by cleaning out the profiles that are stored. Go to Network & Sharing
Center > Manage wireless networks. You've probably got one or several
network profiles stored here. Please remove the ones for the SSID
"myhomenetwork".
Now, things branch -- if your access point is normal, broadcasting the SSID
and visible, go through the above again -- Network Icon > Connect. Put your
mouse over the entry for "myhomenetwork", let the tooltip pop up, and make
sure what Windows is detecting about the network is correct. If everything
looks good, try to connect. If it fails, do the Diagnose process, then go
to Start > Right-click Computer > Manage; Event Viewer > Windows Logs >
System and look for Info messages from Diagnostics Networking.
Find info from those messages and post back here.
If your access point doesn't broadcast, I'd really suggest setting it to do
so first, while we figure this out; if that's not an option, then go through
the process you described in the section I cut out to create a wireless
profile from scratch; then try to connect, and if it fails, grab the
messages from the Event Log as described above.