Shutting Down

[Irma Ward]

I have A Dell Inspiron 8200 Laptop and after installing
the Blaster patch It will not shut down or re-boot.
I have to pull the battery to restart.

 

[Jim Eshelman]

I have A Dell Inspiron 8200 Laptop and after installing
the Blaster patch It will not shut down or re-boot.
I have to pull the battery to restart.

Does anything here help? Feedback is appreciated.
http://aumha.org/win5/a/shtdwnxp.htm