Shutdown

  • Thread starter Thread starter Andrew
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A

Andrew

I recently upgraded my girlfriends machine from Win98 to
Win2K and everything works great, except for when you shut
it down. Before, when you clicked Start-->Shutdown it
would literally turn the computer off. Now when you click
Start-->Shutdown it closes out Windows and comes to a
screen that says "It is now safe to turn off your
computer." Then, when you push in the power button on the
machine it restarts the computer. The only way to turn it
off is to hold in the power button for about 5 seconds.
Is there anyway to make the computer just shut completely
down when you click Start-->Shutdown?

Thanks,

Andrew
 
I recently upgraded my girlfriends machine from Win98 to
Win2K and everything works great, except for when you shut
it down. Before, when you clicked Start-->Shutdown it
would literally turn the computer off. Now when you click
Start-->Shutdown it closes out Windows and comes to a
screen that says "It is now safe to turn off your
computer." Then, when you push in the power button on the
machine it restarts the computer. The only way to turn it
off is to hold in the power button for about 5 seconds.
Is there anyway to make the computer just shut completely
down when you click Start-->Shutdown?

Thanks,

Andrew
Click to expand...

The main thing to do is check to see if there is an update for the
motherboard BIOS. Windows 2000 requires ACPI to shut down the system.
You motherboard may not fully support it.

Leonard Severt

Windows 2000 Server Setup Team
 
The main thing to do is check to see if there is an update for the
motherboard BIOS. Windows 2000 requires ACPI to shut down the system.
You motherboard may not fully support it.

Leonard Severt

Windows 2000 Server Setup Team
Click to expand...


If Win2000 did not recognize the motherboard as ACPI compliant, it may
have used the "Standard PC" HAL during the upgrade. In this case you
will have to re-run the upgrade process and make sure it selects the
"ACPI [spelled out] computer" HAL. Otherwise, the computer still
won't shut down properly.

To check this, watch when Setup first starts in character mode. When
it says "Press F6 to load SCSI drivers" (forget the exact wording),
you can also hit F4 or F5 to have it give you the opportunity to
select the computer type. I forget which key it is. Just keep
tapping F4 and F5 alternately while the F6 message is being displayed.
Later you will get a list box of selections of computer type. Scroll
UP and select "Advanced Configuration and Power Interface computer".
Do NOT select "ACPI uniprocessor PC".

This procedure may also work with your existing BIOS, if an upgrade is
not available.
 
-----Original Message-----
The main thing to do is check to see if there is an update for the
motherboard BIOS. Windows 2000 requires ACPI to shut down the system.
You motherboard may not fully support it.

Leonard Severt

Windows 2000 Server Setup Team
Click to expand...


If Win2000 did not recognize the motherboard as ACPI compliant, it may
have used the "Standard PC" HAL during the upgrade. In this case you
will have to re-run the upgrade process and make sure it selects the
"ACPI [spelled out] computer" HAL. Otherwise, the computer still
won't shut down properly.

To check this, watch when Setup first starts in character mode. When
it says "Press F6 to load SCSI drivers" (forget the exact wording),
you can also hit F4 or F5 to have it give you the opportunity to
select the computer type. I forget which key it is. Just keep
tapping F4 and F5 alternately while the F6 message is being displayed.
Later you will get a list box of selections of computer type. Scroll
UP and select "Advanced Configuration and Power Interface computer".
Do NOT select "ACPI uniprocessor PC".

This procedure may also work with your existing BIOS, if an upgrade is
not available.

.
Click to expand...

Where can I get an upgrade for the BIOS?

Andrew
 
Where can I get an upgrade for the BIOS?

Andrew
Click to expand...

If you have a packaged system (e.g., a Dell or HP, etc.) get it from
the company that built the system. If the system was assembled from
parts, get it directly from the motherboard manufacturer.

If you haven't flashed a BIOS before, it's best to get the help of
someone who has. You usually have to change jumpers on the
motherboard, either to enable the update and/or to reset the CMOS
memory after performing the update.
 
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