shutdown- spontaneous

  • Thread starter Thread starter mansbach
  • Start date Start date
M

mansbach

recently my Dell laptop shuts down spontaneously at random times. windows
shutdown screens do not appear, computer shuts off with a blank screen. no
error msgs and computer reboots ok with no error msgs. have not made any
recent computer changes and can happen when I am not even at the computer. i
have disabled all the power management options and screensaver.running reg
oem windows xp with all updates
 
mansbach said:
recently my Dell laptop shuts down spontaneously at random times.
windows shutdown screens do not appear, computer shuts off with a
blank screen. no error msgs and computer reboots ok with no error
msgs. have not made any recent computer changes and can happen when I
am not even at the computer. i have disabled all the power management
options and screensaver.running reg oem windows xp with all updates
Click to expand...

By default Windows XP shuts down the computer when a system error occurs.
Check the logs in Event Viewer (Control Panel, Administrative Tools, Event
Viewer) to see if any error is logged at the time of the shutdown.

You can also change the default action so that XP doesn't shut down the
computer when an error occurs. To do this, right click on the My Computer
icon and select Properties. Go to the Advanced tab and click Settings
under Startup and Recovery. Under System failure remove the check from
"Automatically restart" and click OK. Apply your changes and OK out of
System Properties.
--
Tom Porterfield
MS-MVP Smart Display
http://support.telop.org

Please post all follow-ups to the newsgroup only.
 
event log does not show the shutdown and un checking auto restart did not
stop the shutdown, any other thoughts? thanks for the help
 
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