Shutdown/Restart problem

  • Thread starter Thread starter Double Tap
  • Start date Start date
D

Double Tap

Windows HomeXP 512 MEG RAM
AMD Athalone 2100

When I try to restart or shut down I keep getting the Program not responding
box and the program is IEEXPLORE.EXE. This happens while I have closed all
programs and am at the desktop. Sometimes I have to click the close button a
dozen times to get a reboot. I just usually just hit the on off switch after
two or three attempts to close down properly.

How do I fix this ?

Thanks,
Double Tap
 
in message
Windows HomeXP 512 MEG RAM
AMD Athalone 2100

When I try to restart or shut down I keep getting the Program not
responding
box and the program is IEEXPLORE.EXE. This happens while I have
closed all programs and am at the desktop. Sometimes I have to click
the close button a dozen times to get a reboot. I just usually just
hit the on off switch after two or three attempts to close down
properly.
Click to expand...


Well, Internet Explorer's filename is iexplore.exe, not IEEXPLORE.EXE.
You might be infected.

Some anti-malware to try:
Spybot S&D
Lavasoft Ad-Aware
Grisoft AVG AntiSpwyare (was ewido), and their AntiRootkit
SUPERAntispyware
HijackThis (doesn't fix anything but points at possible infect points)

Do you have an anti-virus program installed? If not, try:
Avira AntiVir
Grisoft AVG
Avast AntiVirus


http://www.fileresearchcenter.com/I/IEEXPLORE.EXE-5923.html
 
VanguardLH said:
in message news:[email protected]...


Well, Internet Explorer's filename is iexplore.exe, not IEEXPLORE.EXE. You
might be infected.

Some anti-malware to try:
Spybot S&D
Lavasoft Ad-Aware
Grisoft AVG AntiSpwyare (was ewido), and their AntiRootkit
SUPERAntispyware
HijackThis (doesn't fix anything but points at possible infect points)

Do you have an anti-virus program installed? If not, try:
Avira AntiVir
Grisoft AVG
Avast AntiVirus


http://www.fileresearchcenter.com/I/IEEXPLORE.EXE-5923.html
Click to expand...

I made a typo it should have read IEXPLORE.exe.

I am not infected with anything I have been running anti spyware and
anti-virus for years and am VERY diligent about keeping crap off the box.
 
in message
...

I made a typo it should have read IEXPLORE.exe.
Click to expand...

When you think that you have closed Internet Explorer, have you looked
in the Processes tab in Task Manager to ensure that no instances of it
are listed?

If you are using IE7, have you tried running it in its "no add-ons"
mode, exited it, and then do a shutdown?
 
VanguardLH said:
in message news:[email protected]...

When you think that you have closed Internet Explorer, have you looked in
the Processes tab in Task Manager to ensure that no instances of it are
listed?

If you are using IE7, have you tried running it in its "no add-ons" mode,
exited it, and then do a shutdown?
Click to expand...

When everything appears to be closed and I am at the desktop iexplore DOES
show as running.
I am using IX6 and I have every update
 
in message
...

When everything appears to be closed and I am at the desktop
iexplore DOES show as running.
I am using IX6 and I have every update
Click to expand...

If you have closed all instances of the Internet Explorer (i.e., no
windows for it are showing) then something started a hidden instance
of it (i.e., that instance of iexplore.exe is using a hidden window).
Some sites do that using to hide an instance of the browser in which a
script is running and which uses a timer event to open yet another
instance of the browser under whatever conditions it was coded to
trigger upon. Review the sites that you visit because it is one of
them that is doing this nasty trick (a *decent* popup blocker should
handle this), or you have malware that is doing it. Updates to IE,
any version, won't protect you against popups that open hidden
instances of the browser to run scripts from there or malware running
as BHOs (browser helper objects) or as their own processes. Start
reviewing the anti-malware products that I mention in my prior post.
Also consider hunting around for a decent popup block (I use PopUp Cop
but it costs $20).

As a test, and just before doing the shutdown, close all windows for
IE and then go into Task Manager to kill all remaining instances of
iexplore.exe. Do you still get the "not responding" dialog on the
shutdown?
 
VanguardLH said:
in message news:[email protected]...

If you have closed all instances of the Internet Explorer (i.e., no
windows for it are showing) then something started a hidden instance of it
(i.e., that instance of iexplore.exe is using a hidden window). Some sites
do that using to hide an instance of the browser in which a script is
running and which uses a timer event to open yet another instance of the
browser under whatever conditions it was coded to trigger upon. Review
the sites that you visit because it is one of them that is doing this
nasty trick (a *decent* popup blocker should handle this), or you have
malware that is doing it. Updates to IE, any version, won't protect you
against popups that open hidden instances of the browser to run scripts
from there or malware running as BHOs (browser helper objects) or as their
own processes. Start reviewing the anti-malware products that I mention
in my prior post. Also consider hunting around for a decent popup block (I
use PopUp Cop but it costs $20).

As a test, and just before doing the shutdown, close all windows for IE
and then go into Task Manager to kill all remaining instances of
iexplore.exe. Do you still get the "not responding" dialog on the
shutdown?
Click to expand...

This has become an interesting problem. I have always used the daily updated
anti-virus AVG grisoft,
same for Spyware Blaster, and Spybot Search & Destroy. A few weeks ago this
started, when I try to start IE either by clicking on the task bar or desk
top I get the spinning hourglass but the program does not start. some time I
have to try 5 -6 time to get the program to open. If I go to the Task
Manager I see in the process tab an entry for every time I tried to open the
program. If it opened on the first time I clicked then there is only one
instance of it in the process tab, if it took 7 tries then there are seven
entries. I thought my mouse was becoming defective, however I now see the is
a software problem and I have no idea of what it could be.
 
Double Tap said:
This has become an interesting problem. I have always used the daily
updated anti-virus AVG grisoft,
same for Spyware Blaster, and Spybot Search & Destroy. A few weeks
ago this started, when I try to start IE either by clicking on the
task bar or desk top I get the spinning hourglass but the program
does not start. some time I have to try 5 -6 time to get the program
to open. If I go to the Task Manager I see in the process tab an
entry for every time I tried to open the program. If it opened on
the first time I clicked then there is only one instance of it in
the process tab, if it took 7 tries then there are seven entries. I
thought my mouse was becoming defective, however I now see the is a
software problem and I have no idea of what it could be.
Click to expand...


If you are using IE7, try loading it with the command-line switch
"-extoff" to load with extensions off (i.e., IE7 will then load
without any extensions). The command line is:

iexplore.exe -extoff

Maybe you have an add-on that is interferring with the load of IE.
 
VanguardLH said:
If you are using IE7, try loading it with the command-line switch
"-extoff" to load with extensions off (i.e., IE7 will then load without
any extensions). The command line is:

iexplore.exe -extoff

Maybe you have an add-on that is interferring with the load of IE.
Click to expand...

I am using IE6
 
in message
in message

I am using IE6
Click to expand...

Then you will need to manually disable all the BHOs (add-ons). IE6
had its Add-On Manager (Tools -> Manage add-ons). Disable them all,
reboot, retest.

So have you employed several anti-malware tools yet to check if you
have a pest?
 
VanguardLH said:
in message


Then you will need to manually disable all the BHOs (add-ons). IE6 had
its Add-On Manager (Tools -> Manage add-ons). Disable them all, reboot,
retest.

So have you employed several anti-malware tools yet to check if you have a
pest?
Click to expand...

I have just added AVG Anti-Spyware to what I have been using and it does not
show anything but the usual tracking cookies, but that does not bother me.
I will try looking at the browser add-ons, to the best of my recollection
the only one I use is the Google Toolbar, but that has been on my computer
for years with no problem.
 
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