G
Guest
My elderly dad has a new pc running Vista Home Premium. All works fine when
I'm there, but after a day or two using it on his own, the same problem comes
up for him--the pc seems to be frozen, with a weird rug-like image on the
monitor. He can't really tell me what he's done, but here's what I notice
when I get there to help: the monitor is turned off (but when I turn the
monitor on, the rug image appears); and the power to the pc is on (at the
tower). The only fix I've found is to turn the power off and restart--then I
usually get a message that the pc wasn't shut down properly. I suspect that
he is simply turning the monitor off when he's done with a session.
Two questions: (1) Could the rug image be a result of turning only the
monitor off (or is it a sign of some other problem)?; and (2) Is there a
safe, easy way he could turn the pc "off" without going to the start menu,
selecting shut down, etc? I've showed this to him many times, but it just
isn't getting through--I'm hoping there's an alternative, and would
appreciate any suggestions.
I'm there, but after a day or two using it on his own, the same problem comes
up for him--the pc seems to be frozen, with a weird rug-like image on the
monitor. He can't really tell me what he's done, but here's what I notice
when I get there to help: the monitor is turned off (but when I turn the
monitor on, the rug image appears); and the power to the pc is on (at the
tower). The only fix I've found is to turn the power off and restart--then I
usually get a message that the pc wasn't shut down properly. I suspect that
he is simply turning the monitor off when he's done with a session.
Two questions: (1) Could the rug image be a result of turning only the
monitor off (or is it a sign of some other problem)?; and (2) Is there a
safe, easy way he could turn the pc "off" without going to the start menu,
selecting shut down, etc? I've showed this to him many times, but it just
isn't getting through--I'm hoping there's an alternative, and would
appreciate any suggestions.