Shutdown.exe fails after Hotfix KB835732 for Sasser virus

[George]

Windows 2000 Server SP4
Hotfix KB835732 applied

Now the NTRK tool shutdown.exe no longer works, worked fine before.
Error "Unable to shutdown the specified server. Reasons may include:
1. Misspelled the computer name
2. Computer not a Windows NT computer
3. You do not have sufficient access to reboot
4. The computer cannot be found"

This is a local reboot, not remote. Logged on as built-in administrator
acct. Computer name has not changed. Obviously a NT computer (W2K Server).

Anyone have an idea to fix this?

gelectric

 

[Jerold Schulman]

Windows 2000 Server SP4
Hotfix KB835732 applied

Now the NTRK tool shutdown.exe no longer works, worked fine before.
Error "Unable to shutdown the specified server. Reasons may include:
1. Misspelled the computer name
2. Computer not a Windows NT computer
3. You do not have sufficient access to reboot
4. The computer cannot be found"

This is a local reboot, not remote. Logged on as built-in administrator
acct. Computer name has not changed. Obviously a NT computer (W2K Server).

Anyone have an idea to fix this?

gelectric

To see if it is tools issue, try PsShutdown, tip 4086 in the 'Tips & Tricks' at
http://www.jsiinc.com

Jerold Schulman
Windows: General MVP
JSI, Inc.
http://www.jsiinc.com

 

[Rock]

Try that first.

Then try regedit
HKEY_USERS\.DEFAULT\Desktop and change the value for AutoEndTasks to 1
then go to
HKEY_USERS\%your user guid%\Desktop and change the value for
AutoEndTasks there to 1 also.

If it doesn't work, change them back. If it does be sure you save
everything before you shutdown.

HTH

Rock