ShutDown Error

  • Thread starter Thread starter JCO
  • Start date Start date
J

JCO

A computer running WinXP has an error while shutting down. On each
shutdown, I hear a beep, then a error dialog flashes on the screen. I can't
read it because it happens so fast, but it appears to be a DLL error of some
sort. Because of this, most of this, on most of the Computer Boot Ups, it
goes to the CMOS page. Everything looks okay so I save changes ... then it
finally boots. I'm making an assumption that the two errors are related. I
would like to know if there is a way to halt the computer when the error
comes up so I can read the message. I've tried the pause, that won't work.
Any other ways.

Currently I'm reading the system logs to see if I see anything.
 
Why not just fix the problem,try shutdown,power off,locate the cmos jumper
pin,usually its set from 1-2 to 2-3 position for 15 seconds,then set back to
1-2.If you cant locate it,remove battery for same time,replace,start
computer.
The basic BIOS settings will need to be reset after.
 
A computer running WinXP has an error while shutting down. On each
shutdown, I hear a beep, then a error dialog flashes on the screen. I can't
read it because it happens so fast, but it appears to be a DLL error of some
sort. Because of this, most of this, on most of the Computer Boot Ups, it
goes to the CMOS page. Everything looks okay so I save changes ... then it
finally boots. I'm making an assumption that the two errors are related.
Click to expand...

They may not be related. You may have a shutdown problem. And a low battery
that is not retaining your CMOS settings. Reading the system logs is a good
idea as you already mentioned. Using Event Viewer to do this?
I
would like to know if there is a way to halt the computer when the error
comes up so I can read the message. I've tried the pause, that won't work.
Any other ways.
Click to expand...

If you have a keyboard with an F-Lock key, try pressing F-Lock+Pause.
 
I'm not loosing any of the CMOS data, that I can tell. I will clear the
CMOS and see what that does.
The clock never looses time (a sure indication that the battery is low).

No F-Lock Pause, but thanks.
 
I discovered (or at least on the path) what the error message is.
When ever I shut down the computer or log a user off, I get an error message
that points to dwwin.exe (however, the error message is a DLL Error). I
replaced the exe with one from another XP machine. They have the same
date/time stamp. I don't think the problem is with the exe but a DLL that
it points too is the problem.
This is a DLL error message but I don't know what DLL this exe works with.
Any way someone can help with this?

Still not sure if this shutdown error is related to the computer booting up
to the CMOS page.
 
I discovered (or at least on the path) what the error message is.
When ever I shut down the computer or log a user off, I get an error message
that points to dwwin.exe (however, the error message is a DLL Error). I
replaced the exe with one from another XP machine. They have the same
date/time stamp. I don't think the problem is with the exe but a DLL that
it points too is the problem.
This is a DLL error message but I don't know what DLL this exe works with.
Any way someone can help with this?

Still not sure if this shutdown error is related to the computer booting up
to the CMOS page.
Click to expand...

No mention of the DLL name if you double click in event viewer for details?
If Dr Watson (dwwin.exe) is not getting enough time to record the name of
the DLL then this gets more difficult to troubleshoot. The cause can be
software or driver related. There are some troubleshooting guides for XP
shutdown problems at this site: http://www.aumha.org/win5/a/shtdwnxp.htm
that might give you some help with this.

For the prompt at startup about CMOS/BIOS settings, try pressing the
necessary key to save changes (even though you haven't made any) before
exiting those screens. Perhaps you just need to "lock in" the startup
values.
 
On the boot problem, I have tried to save the info but nothing changes.
I also tried to reset the CMOS and had no changes.
I will read the website for the DLL issue thanks.

Let me know if you think of anything else.
 
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