shutdown causes reset (stop and start)

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Guest

I have a windows 2000 machine with following specs. Whenever I click on shutdown it always restarts (stop followed by start). I have tried several ways of connecting power and reset connectors between case and mother board without any result.

Any help is greatly appreciated.

I have a machine with windows 2000 system, L4VXA2 mother board and Pentium 4, 2.656 GHZ processor

OS: windows 2000 professional (applied all patches including service pack 4)
Mother board:
Program: Unicore Chip Detect v0.72 2000.03.10
BIOS Date: 10/01/03
BIOS Type: Phoenix-Award BIOS v6.00PG
BIOS ID: 10/01/2003-P4X400-8235-6A6LXE19C-00
BIOS Eval: L4VXA2 Ver:1.1D 10/01/2003
Superio: NSC 332 rev 8 found at port 2Eh
 
I don't find any option for APM either in BIOS or PowerOptions in control panel. Can you pl. provide more details.
 
Yep you shouldn't, my misleading.
That's quite new motherboard and the setup must've used the ACPI HAL.
Anyway, restart instead shutdown means a problem with BIOS. Flash the latest
release (1.1c) from a manufacturer's site.
 
Thanks for your time and help.

According to my initial posting it has the latest bios update 1.1d.

BIOS Eval: L4VXA2 Ver:1.1D 10/01/2003

Until we find a solution to this what is the best way to shutdown without causing disk crash, etc.
 
If that L4VXA2 m/b was made by ECS (Elitegroup), then rev.PCB 1.0a has the
latest BIOS 1.1e dated Nov 20, 2003, and rev.PCB 1.0c has the BIOS 1.1e the
same date according to Taiwanese site. My initial suggestion was based on
data from American site and they provide ver. 1.1c for any revision. Anyway,
there is no release dated 10/01/2003. That always smells bad for me...
Temporarily you can try assigning PowerOff to power button in
ControlPanel/PowerOptions.
 
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