Shutdown and rebooting problem

  • Thread starter Thread starter Sean
  • Start date Start date
S

Sean

Although it's not a major problem, more a little
irritating all of a sudden Windows XP refuses to shut
down or reboot at the first time of asking.
This is happening on both PCs that I have, so I am
wondering whether a bug has been introduced via a Windows
update download.
Cannot find any reference to the problem in the knowledge-
based section.
Wondering whether this problem is unique to me, if not
can it be fixed?
Many thanks in advance.
 
Sean said:
Although it's not a major problem, more a little
irritating all of a sudden Windows XP refuses to shut
down or reboot at the first time of asking.
This is happening on both PCs that I have, so I am
wondering whether a bug has been introduced via a Windows
update download.
Cannot find any reference to the problem in the knowledge-
based section.
Wondering whether this problem is unique to me, if not
can it be fixed?
Many thanks in advance.
Click to expand...


Sean

You will find most of the documented shutdown issues and fixes at the
following website.

Windows XP Shutdown Troubleshooter:
http://aumha.org/win5/a/shtdwnxp.htm


--
Ronnie Vernon
Microsoft MVP-Windows Shell/User

Please reply to the newsgroup so all may benefit.
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Windows XP Shutdown Troubleshooter:
at
http://aumha.org/win5/a/shtdwnxp.htm

shows:

Disabling the “restart on system failure” feature may permit the exact
cause to be isolated: Right-click on My Computer, click Properties,
click the Advanced tab. Under “Startup & Recovery,” click Settings.
Under “System Failure,” uncheck the box in front of “Automatically
restart.”

Since I have a WXP PRO shutdown problem - to wit, my machine restarts
instead of shutting down, I am seeking a solution that will enable
proper shutdowns. However, when I do the above directions (at least
that is my intention), I do not see startup & recovery under My
Computer>Properties>Advanced tab.

I do not have, and have never had, Roxio/Adeptec Easy CD / Direct CD.

Help me find the 'restart on system failure' check box so's I can
uncheck it please.

Thanks
 
Since I have a WXP PRO shutdown problem - to wit, my machine restarts
instead of shutting down, I am seeking a solution that will enable
proper shutdowns. However, when I do the above directions (at least
that is my intention), I do not see startup & recovery under My
Computer>Properties>Advanced tab.
Click to expand...

You should see 3 main sections on the Advanced page: Performance, User
Profiles and the third one: Startup and Recovery. Click the Settings button
to get to configuration screens where you will uncheck the box next to
"automatically restart."

Note: This change will not stop the error but instead you will get a screen
with an error message. Write that message down, it's a big clue that is
needed in the search for your shutdown problems.

Also check in Event Viewer (one of the administrative tools). Sometimes
errors that do not appear on the screen are recorded here.
 
You should see 3 main sections on the Advanced page: Performance, User
Profiles and the third one: Startup and Recovery. Click the Settings button
to get to configuration screens where you will uncheck the box next to
"automatically restart."

Note: This change will not stop the error but instead you will get a screen
with an error message. Write that message down, it's a big clue that is
needed in the search for your shutdown problems.

Also check in Event Viewer (one of the administrative tools). Sometimes
errors that do not appear on the screen are recorded here.
Click to expand...

Well - When I go to My Computer>Properties, I get a window with two
tabs - General and Shortcut (W98SE).

Under General - I get a little window labeled Advanced Attributes of
which there are two:

Archive and index Attributes
Compress or Encrypt Attributes

Under Shortcut - I get a little window labeled Advanced Properties
that says choose the advanced properties you want for this shortcut
and the choices are all gray 'ed out:

run with different credentials (which is unchecked)
run in separate memory space (which is checked)

So obviously, I am in the wrong area. Can you help further?

Thanks
 
Well - When I go to My Computer>Properties, I get a window with two
tabs - General and Shortcut (W98SE).

Under General - I get a little window labeled Advanced Attributes of
which there are two:

Archive and index Attributes
Compress or Encrypt Attributes

Under Shortcut - I get a little window labeled Advanced Properties
that says choose the advanced properties you want for this shortcut
and the choices are all gray 'ed out:

run with different credentials (which is unchecked)
run in separate memory space (which is checked)

So obviously, I am in the wrong area. Can you help further?

Thanks
Click to expand...

Go to Control Panel | Performance and Maintenance | System | Advanced.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/
 
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