SHUT DOWNS

  • Thread starter Thread starter IKE SELIG
  • Start date Start date
I

IKE SELIG

RUNNING WINDOWS XP HOME EDITION. WHEN i STARTED TO
INSTALL MOCROSOFT GAMES, IE TRAIN SIMULATOR AND PICTURE
IT 7.0 THE COMPUTER WILL START TO RUN THE PROGRAM AND
THEN GO TO A BLUE SCREEN THAT INDICATING THAT THE SHUT
DOWN WAS TO PROTECT THE COMPUTER. THIS SHUT DOWN WILL
OCCUR UNEXPECTEDLY FOR NO APPARENT REASON WHEN THE
COMPUTER IS NOT BEING USED. AS WHEN THE DESKTOP IS
RUNNING AND I AM DOING BOOKEEPING ON THE DESK. IS THERE
A DOWNLOAD THAT CAN RESOLVE THIS PROBLEM?
 
First, be sure your antivirus software has the latest definitions and run a
virus scan.

If your system is clear of viruses, open Control Panel, open System, go to
the Advanced tab, click Settings under Startup and Recovery, remove the
check from "Automatically Restart" under System Failure. This will cause
the system to blue screen instead of restarting on errors and the
information on the blue screen may give a clue as to the source of the
issue.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.
 
Please lose the caps. That's shouting. What error message are you getting?
Have you looked in Control Panel/Administrative Tools/Event Viewer to see if
there are any error messages in the right pane when you click on Application
in the left panel?

If this is a frequent message, you may want to take a look at
http://www.microsoft.com/security/incident/blast.asp because your system may
be infected with the Blaster Worm or one of its variants.
 
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