shut down

  • Thread starter Thread starter steve gore
  • Start date Start date
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steve gore

When on the internet my pc shuts it self off then reboots back up i lose
work etc, I am running on xp and ip6.

Any ideas
 
steve gore said:
When on the internet my pc shuts it self off then reboots back up i lose
work etc, I am running on xp and ip6.

Any ideas

Any error message?
 
Hi Steve,

There can be several possible causes, possibly a system failure, or the unit
is overheating. First, go to the control panel/system/advanced tab/startup
and recovery settings, uncheck the option to automatically restart on system
failure. This should cause the system to create a "stop" error (blue screen)
the next time it happens if it is a system failure problem. Please post back
with the text of the error message.

If no error message is presented, then you likely have an overheating
problem. Random reboots are often a sign of over-heating. Things you can do:

1) Open the case and make sure all fans are operating, especially the cpu
fan. While you're in there, get a can of compressed air and blow out the
dust bunnies.

2) Make sure the drive tower is well ventilated and not stuck in some
department store computer desk pc cabinet with only a little vent hole in
the back.

3) Visit a local pc shop and have them add an intake or exhaust fan. This is
not something you should do on your own unless you are familiar with the air
circulation pattern inside your machine. Adding a fan can be
counterproductive if not done correctly.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
steve gore said:
When on the internet my pc shuts it self off then reboots back up i
lose work etc, I am running on xp and ip6.

Any ideas

Control Panel | Performance | System | Advanced
Click Settings in Startup and Recovery.
Uncheck Restart Windows.
You should now get a blue screen instead of restarting. Post the error
here.

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
Reply to Newsgroup. I won't answer email
Protect Your PC
http://www.microsoft.com/security/protect/
 
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