shut down

  • Thread starter Thread starter andy
  • Start date Start date
A

andy

My lap top keeps shutting down randomly and quickly
flashing up a blue screen with white writing that I dont
have time to read. It then restarts. Ive looked for
viruses and found non and down loaded all the suggested
updates from microsoft updates. Any suggestions on what
is going on and how I can correct it. I have a thesis to
write!!!!
 
andy said:
My lap top keeps shutting down randomly and quickly
flashing up a blue screen with white writing that I dont
have time to read. It then restarts. Ive looked for
viruses and found non and down loaded all the suggested
updates from microsoft updates. Any suggestions on what
is going on and how I can correct it. I have a thesis to
write!!!!
Click to expand...

In all probability it's a hardware fault (memory, power supply, cracked
component, etc.). Seek help via the manufacturer's support web site.
 
thanks
-----Original Message-----


In all probability it's a hardware fault (memory, power supply, cracked
component, etc.). Seek help via the manufacturer's support web site.

.
Click to expand...
 
My lap top keeps shutting down randomly and quickly
flashing up a blue screen with white writing that I dont
have time to read. It then restarts. Ive looked for
viruses and found non and down loaded all the suggested
updates from microsoft updates. Any suggestions on what
is going on and how I can correct it. I have a thesis to
write!!!!
Click to expand...

Andy, take a look in Event Viewer. Those blue screen messages should be
recorded in the System or Application portions of that program. The type of
STOP error, a driver file name or program file name that you may find in
these records could be very helpful clues that you can use to advance your
troubleshooting efforts.

Event Viewer is one of the Administrative Tools. You can launch it from
Control Panel> Administrative Toolts> Event Viewer. You can also start it
using Start> Run> eventvwr.msc
 
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