J
jhune mark c. abello
why? my computer is shutting down while im surfing
the internet. im using windows xp prof. my pc is P3
the internet. im using windows xp prof. my pc is P3
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M
Michael Solomon \(MS-MVP Windows Shell/User\)
If it's actually shutting down as you describe as opposed to simply
rebooting, this is often the result of overheating or a problem with the
PC's power supply.
If that checks out, be sure your antivirus software has the latest
definitions and run a
virus scan.
If your system is clear of viruses, open Control Panel, open Administrative
Tools, open Event Viewer, look for errors corresponding to the crash, double
click the error, the information contained within may give a clue as to the
source of the problem.
Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.
Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.
rebooting, this is often the result of overheating or a problem with the
PC's power supply.
If that checks out, be sure your antivirus software has the latest
definitions and run a
virus scan.
If your system is clear of viruses, open Control Panel, open Administrative
Tools, open Event Viewer, look for errors corresponding to the crash, double
click the error, the information contained within may give a clue as to the
source of the problem.
Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.
Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.
A
A. Cruz
That usually means your computer is having heat problems.
Try installing a fan to see if this corrects your problem.
Try installing a fan to see if this corrects your problem.
G
Gordon Burgess-Parker
A. Cruz said:That usually means your computer is having heat problems.
Try installing a fan to see if this corrects your problem.
Could you please quote the post you are replying to so we know what on earth
you are talking about and to whom?
Thank you.