Show this folder as an e-mail address book is greyed out?

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  • Start date Start date
G

Guest

Just upgraded to Vista Business and Office Small Business 2007 with BCM. All
contact info came over no problem. When I do a search their is nothing to
search, also when I make a new message and click on "TO" there is nothing in
the contact window. I tried to turn on the "Show this folder as an e-mail
address book" but it is greyed out?
 
YOu need to add the Address Book Service to Outlook. Control Panel->Mail Icon.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, ATS asked:

| Just upgraded to Vista Business and Office Small Business 2007 with
| BCM. All contact info came over no problem. When I do a search
| their is nothing to search, also when I make a new message and click
| on "TO" there is nothing in the contact window. I tried to turn on
| the "Show this folder as an e-mail address book" but it is greyed out?
 
I have the same problem, - how do I add the address book service to Outlook?
Vista is not like the older versions - Control Panel - Mail shows nothing
like it used to. The PC came with Vista installed.

This is killing me!
 
Switch to Classic view or if 64 bit, enable 32 bit icons.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Jeff asked:

| I have the same problem, - how do I add the address book service to
| Outlook? Vista is not like the older versions - Control Panel - Mail
| shows nothing like it used to. The PC came with Vista installed.
|
| This is killing me!
|
|
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| YOu need to add the Address Book Service to Outlook. Control
|| Panel->Mail Icon.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
|| After furious head scratching, ATS asked:
||
||| Just upgraded to Vista Business and Office Small Business 2007 with
||| BCM. All contact info came over no problem. When I do a search
||| their is nothing to search, also when I make a new message and click
||| on "TO" there is nothing in the contact window. I tried to turn on
||| the "Show this folder as an e-mail address book" but it is greyed
||| out?
 
Thanks, added it and still it is greyed out. I have uninstalled and
reinstalled Outlook and still the same situation. Should I uninstall Office
2007 completely instead of just Outlook?

Where is that hammer..........
 
Uninstall and reinstall will not help. Sometimes if you migrate data
incorrectly to Outlook 2007 you cannot enable the Contacts Folder even if
the Address Book Service is installed. Create a new profile and migrate your
data to it correctly: open the PST file in the new profile and set it to be
the default. Restart Outlook, then enable the Contacts Folder.
--
Russ Valentine
[MVP-Outlook]
Jeff said:
Thanks, added it and still it is greyed out. I have uninstalled and
reinstalled Outlook and still the same situation. Should I uninstall
Office
2007 completely instead of just Outlook?

Where is that hammer..........



Milly Staples said:
Switch to Classic view or if 64 bit, enable 32 bit icons.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Jeff asked:

| I have the same problem, - how do I add the address book service to
| Outlook? Vista is not like the older versions - Control Panel - Mail
| shows nothing like it used to. The PC came with Vista installed.
|
| This is killing me!
|
|
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| YOu need to add the Address Book Service to Outlook. Control
|| Panel->Mail Icon.
||
|| --
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact.
||
|| After furious head scratching, ATS asked:
||
||| Just upgraded to Vista Business and Office Small Business 2007 with
||| BCM. All contact info came over no problem. When I do a search
||| their is nothing to search, also when I make a new message and click
||| on "TO" there is nothing in the contact window. I tried to turn on
||| the "Show this folder as an e-mail address book" but it is greyed
||| out?
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