M
mark4man
Hello...
Having (so far) two major problems w/ Vista (aside from all that permissions
crapiola):
1) I cannot install Microsoft Streets & Trips
2) When I attempt to install Adobe Illustrator (CS3), I get a message that
reads:
I've done the Windows Installer Clean-Up utility thing (& there are *no*
other Adobe apps running during the installation attempt).
So...
Can these issues be fixed ?
If not...can I still obtain XP Pro (& have it be official; & operable) ?
Thanks,
mark4man
Vista Home Premium
Compaq Presario SR5610F
Note: [a little background...I had previously 'one' PC...as a digital audio
workstation in my recording/mastering studio. It was also connected to the
internet; & I wound up w/ a nasty back-door virus. Dedicated that machine
(on the advice of its mfg.: ADK Pro Audio) as my studio's DAW; & went out &
got the Compaq for the studio's office (& for graphics; the internet,
etc.)...it came w/ Vista...which I sort-of don't like all that well.
Well...I do...I can learn...but not w/o program compatibility w/ the above.]
UPDATE 1: Tried a clean boot reinstall (as dictated by MS Support
site)...that didn't work. Problem is...in the control panel applet under
add/remove programs...a listing for Adobe Illustrator CS3 is appearing...&
WILL NOT uninstall. I've deleted every program file folder & registry entry
related to Illustrator I could find...but it still will not delete.
I also can't use the Adobe *Clean Script* thing...as that deletes ALL CS3
programs at level 1 (save for Reader). I've got Photoshop CS3 on my
machine...as donated to me by my ex-employer. I no longer work for that
firm; & do not want to lose Photoshop. I could move all my Photoshop program
files to an external HD backup...but I do not know how to then back up my
registry (relative to only Photoshop) in order to restore my authorizations
afterward.
UPDATE2: Downloaded & ran CCleaner...attempting to fully uninstall
Illustrator CS3 (as advised by an mvp as the best cleaner/registry editor
utility out there)...which it would not do.
So...(in CCleaner)...first I *renamed* the program entry (from within
CCleaner) & then ran it's registry cleaner (in which case it found tons of
Illustrator entries...which I deleted). Then I attempted to install
Illustrator.
At first, there was no error message as originally stated (cannot install
two Adobe products, ad nauseam)...& it actually started...but it didn't
install in the typical way...the DVD-ROM just ran & ran...& all it did was
to place an Adobe Illustrator CS3 entry back in the damn add/remove programs
applet. But there were no windows that came up indicating an installation in
progress, or anything like that...no program files installed...no program
listing under Start > Programs...nothing but the program listed in
add/remove programs.
So then I *deleted* the program entry from within CCleaner...& the exact
same thing happened...which is, for all intents & purposes...some sort of
partial installation.
Not sure which direction to turn, here.
Having (so far) two major problems w/ Vista (aside from all that permissions
crapiola):
1) I cannot install Microsoft Streets & Trips
2) When I attempt to install Adobe Illustrator (CS3), I get a message that
reads:
I've done the Windows Installer Clean-Up utility thing (& there are *no*
other Adobe apps running during the installation attempt).
So...
Can these issues be fixed ?
If not...can I still obtain XP Pro (& have it be official; & operable) ?
Thanks,
mark4man
Vista Home Premium
Compaq Presario SR5610F
Note: [a little background...I had previously 'one' PC...as a digital audio
workstation in my recording/mastering studio. It was also connected to the
internet; & I wound up w/ a nasty back-door virus. Dedicated that machine
(on the advice of its mfg.: ADK Pro Audio) as my studio's DAW; & went out &
got the Compaq for the studio's office (& for graphics; the internet,
etc.)...it came w/ Vista...which I sort-of don't like all that well.
Well...I do...I can learn...but not w/o program compatibility w/ the above.]
UPDATE 1: Tried a clean boot reinstall (as dictated by MS Support
site)...that didn't work. Problem is...in the control panel applet under
add/remove programs...a listing for Adobe Illustrator CS3 is appearing...&
WILL NOT uninstall. I've deleted every program file folder & registry entry
related to Illustrator I could find...but it still will not delete.
I also can't use the Adobe *Clean Script* thing...as that deletes ALL CS3
programs at level 1 (save for Reader). I've got Photoshop CS3 on my
machine...as donated to me by my ex-employer. I no longer work for that
firm; & do not want to lose Photoshop. I could move all my Photoshop program
files to an external HD backup...but I do not know how to then back up my
registry (relative to only Photoshop) in order to restore my authorizations
afterward.
UPDATE2: Downloaded & ran CCleaner...attempting to fully uninstall
Illustrator CS3 (as advised by an mvp as the best cleaner/registry editor
utility out there)...which it would not do.
So...(in CCleaner)...first I *renamed* the program entry (from within
CCleaner) & then ran it's registry cleaner (in which case it found tons of
Illustrator entries...which I deleted). Then I attempted to install
Illustrator.
At first, there was no error message as originally stated (cannot install
two Adobe products, ad nauseam)...& it actually started...but it didn't
install in the typical way...the DVD-ROM just ran & ran...& all it did was
to place an Adobe Illustrator CS3 entry back in the damn add/remove programs
applet. But there were no windows that came up indicating an installation in
progress, or anything like that...no program files installed...no program
listing under Start > Programs...nothing but the program listed in
add/remove programs.
So then I *deleted* the program entry from within CCleaner...& the exact
same thing happened...which is, for all intents & purposes...some sort of
partial installation.
Not sure which direction to turn, here.