Shortcut on Desktop Error

  • Thread starter Thread starter AWW
  • Start date Start date
A

AWW

Recently I try to create a Desktop Shortcut to www.tdameritrade.com
but when I click on it - I get an error saying IE must close and do I
want to sent the error data to Microsoft.
Anyone else have this happen? Ideas? Thanks.
 
Hi,
Are you running IE6 or IE7?
Are you having trouble reaching any other websites?

Don
[MS MVP- IE]
 
IE7: I just tested other shortcuts, and created new ones, and all of
them get the Error (do you want to send data to MS?).
I think that some worked in the past but not sure now.
I looked for previous messages about this - found none.
Thoughts?

Hi,
Are you running IE6 or IE7?
Are you having trouble reaching any other websites?

Don
[MS MVP- IE]

Recently I try to create a Desktop Shortcut to www.tdameritrade.com
but when I click on it - I get an error saying IE must close and do I
want to sent the error data to Microsoft.
Anyone else have this happen? Ideas? Thanks.
 
Hi,
Is IE6 the default browser? Check that at Control Panel> Add or remove
programs> Set program access and defaults.

Next, from IE> Tools> Manage add-ons, disable all add-ons. If the problem
goes away, re-enable them one at a time to see if an incompatible add-on is
found.

Don
[MS MVP- IE]
 
Yes, even with the bad rep, I still use IE7. <g>
Then I started deleting some add-ons and disabled others.
I can now launch a shortcut from the Desktop.
Since I have not disabled any that looked important, I guess I will
just leave it as it is now.
Thank you very much for your help.

Hi,
Is IE6 the default browser? Check that at Control Panel> Add or remove
programs> Set program access and defaults.

Next, from IE> Tools> Manage add-ons, disable all add-ons. If the problem
goes away, re-enable them one at a time to see if an incompatible add-on is
found.

Don
[MS MVP- IE]

IE7: I just tested other shortcuts, and created new ones, and all of
them get the Error (do you want to send data to MS?).
I think that some worked in the past but not sure now.
I looked for previous messages about this - found none.
Thoughts?
 
Hi,Oops, "IE6" was a typo, but glad you got it resolved. Thanks for the update.

Don
[MS MVP- IE]
 
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