SHODCLC.DLL & page errors. HELP PLEASE

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Guest

When I try to load a new page, I get a "Page Cannot be displayed" message.
Looking at the properties box shows "server not found" with the following
address listed as the URL:
res://C:\WINDOWS\SYSTEM\SHDOCLC.DLL/dnserror.htm#http://www.cnn.com/.
If I re-load a couple of times it will eventually work. I've run all kinds
of scans and checkers to no avail. In looking at some other forums around
the web, I've found others having similar problems, but none of the
solutions seem to work. Any Ideas? I'm running Win98, IE6sp-1
Thanks
 
II have the same problem this week when i have been running "BearShare"
software. At this date, I have'n seen any valid solution even though we I am
not along with this problem. Other treads have been discusing this problem,
but no final solution have been posted so far. Please help.

(e-mail address removed)

Thanks;
 
Hi Frank :-)

The SHODCLC.dll is used by Windows applications to add web, file, network
and document browsing capabilities. As such, it is an integral part of
windows. It should be in use when windows is running. If you need to replace
it, you should do so in Safe Mode. If that doesn't work, you can always
replace it through DOS

also...

SHODCLC.DLL
shdoclc.dll/dnserror.htm
http://www.generation.net/~hleboeuf/shdoclc.htm

This can also be caused by spyware, malware and other types of scumware.
You should also fully scan your system for these using your AV and the
following information.

First., download and install BHODemon from
http://www.definitivesolutions.com/bhodemon.htm
Your problem may be caused by a bad BHO.

If this does not resolve the problem, the do the following:

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx
What you can do about spyware and other unwanted software
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx
Most importantly, be sure to run CWShredder here
http://www.majorgeeks.com/download3019.html
Also this program searches for hidden .dlls that recreate the malware.
About Buster:
http://www.majorgeeks.com/download4289.html
Then visit these two sites to test for parasites and help basic cleaning:
On-Line Check
http://aumha.org/a/noads.htm
and
Quick-Fix Protocol.
http://aumha.org/a/quickfix.php
Basically, throw everything here at your "infection".

Also download and install HiJackThis -

How to download and install HiJackThis:
http://www.bleepingcomputer.com/forums/topict309.html

Please DO NOT post your log to this newsgroup, but to the HiJackThis Support
Forums below:
AumHa HiJackThis Forum
http://forum.aumha.org/viewforum.php?f=30
or Bleeping Computer Forum
http://www.bleepingcomputer.com/forums/forum22.html
to allow the experts there to evaluate your log and advise you of any
necessary steps to clean your system.
(Note: You will have to Register before posting on these Forums. Please
follow all posting instructions carefully to avoid having your log deleted
or ignored.

CAUTION!!!!! Before you try to remove spyware using any of the programs
below, download a copy of LSPFIX from any of the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html
(if your OS is Win2k or XP) The process of removing certain malware may kill
your internet connection. If this should occur, this program, LSPFIX, will
enable you to regain your connection.

You should also get a copy of WINSOCKXPFIX available at:
http://www.spychecker.com/program/winsockxpfix.html
and
WinsockXP Fix- WinXP
http://www.spychecker.com/program/winsockxpfix.html
with instructions, at
http://www.iup.edu/house/resnet/winfix.shtm
also... From LavaSoft- all versions of Windows-
http://digital-solutions.co.uk/lavasoft/whndnfix.zip
(NOTE: It is reported that in XP SP2, the command netsh winsock reset
will fix this problem without the need for these programs.)
or Winsock Fix Utility
http://www.dfwonline.net/files/WinsockFix.zip

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
Thank you very much for your rapid response to my initial request. It seems
to me that you have a deep understanding of my problem. I tried with all the
links you provided me, but i still have the same problem. After I scan my
computer with different spywares softwares including the new Microsoft
Spyware - "BETA" Edition, didn't work either to fix my problem.

I am considering the following alternatives please let me know your opinion:
1- I would like to replace the "shodclc.dll" file, but i need to know how
I can get an uncorrupted copy of this file.
2- After I get a copy of the file, I would need to be guded on how i can
replace the file in a "safe mode" or in DOS. I used before a "Safe Mode",
but I still need some guidance to deal on how to start and finish on this
environment.
3- If the above dosen't work, I think that my best alternative is to
reinstall completelly my Windows XP again. I would like to keep this option
as my last resource.

My question is, if I performed a complete reinstalation of the Windows XP,
(includeing formating the drive I will use for the instation), this action
will erase the corrupteed file or not?.

Thank you again for your time.


Frank
 
Hi Frank :-)

In line, if I may:
Thank you very much for your rapid response to my initial request. It
seems
to me that you have a deep understanding of my problem. I tried with all
the
links you provided me, but i still have the same problem. After I scan my
computer with different spywares softwares including the new Microsoft
Spyware - "BETA" Edition, didn't work either to fix my problem.

Ok..let's take this one step here at a time, and I'll post as I go along:
I am considering the following alternatives please let me know your
opinion:
1- I would like to replace the "shodclc.dll" file, but i need to know how
I can get an uncorrupted copy of this file.

This is the site that I use most often, as the files here have always been
clean and work well. Go to the site, go to the <S> section. On the list
window scroll down to the shodclc.dll and click it. The download dialog will
popup and you can save the zip file to your hard drive in a folder where you
will know where it is.
http://www.5starsupport.com/info/dll.htm

2- After I get a copy of the file, I would need to be guded on how i can
replace the file in a "safe mode" or in DOS. I used before a "Safe
Mode",
but I still need some guidance to deal on how to start and finish on this
environment.

How to Restart in Safe Mode
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406

You should be able to install the file from here, as it also bypasses
loading Windows, thus the file won't be in use.

Go here and print out the instructions so that you can have the at hand
during the install process:
How do I replace a DLL file
http://www.dictacomm.com/Win_Dll/replace.htm
You should be able to do this from Safe Mode, and you can try the extraction
method using the msconfig as mentioned in the above. However, if that does
not work out, then you have the new download. You woud go to the saved
zipped filed you downloaded and extract the file to the proper folder where
the old file is, that you have renamed to replace it. The reboot and see if
that works.
3- If the above dosen't work, I think that my best alternative is to
reinstall completelly my Windows XP again. I would like to keep this
option
as my last resource.

My question is, if I performed a complete reinstalation of the Windows XP,
(includeing formating the drive I will use for the instation), this
action
will erase the corrupteed file or not?.

Yes....if the other does not work, then you should uninstall the Windows XP
and reinstall. Uninstalling the XP would remove the file. You *don't* have
to do a reformat of the hard drive. However, if you have not already done
so, I truly suggest that you try a system restore to a time prior to when
the problem started, if possible, or a repair of XP before uninstalling and
reinstalling. It may solve the problem without resorting to the scapel, and
you won't lose your data files and such.

Use System Restore to Undo Changes if Problems Occur - XP
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx
or...
How To Do An XP Repair Install
http://forums.winxpcentral.com/showthread.php?s=&threadid=4102&highlight=repair+install
you must visit Windows update to reinstall any needed updates after the
repair.

If this does not work, then

How to uninstall Windows XP
http://digispy.nightspirit.nl/C4/P79/C4P79A4030.htm
Thank you again for your time.

Hope this helps :-)

Jan :)
Smiles are meant to be shared,
that's why they're so contagious.

Replies are posted only to the newsgroup for the benefit or other readers.
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
 
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