Shifting Text, Printer Driver Conflict?

  • Thread starter Thread starter Cindy Caughey
  • Start date Start date
C

Cindy Caughey

I've had this problem for a while. My group prints to a
number of different printers on our network, when we print
to one color or black and white printer, things are fine,
if we print to another printer afterward, the body text
box of the notes master page resizes itself, and/or text
rewraps, and our client is upset because the consistency
of the project is off.

Does anyone know if this a printer driver conflict, or is
it something to do with the individual computers? And if
so... how on earth do I fix this?!

Thanks!
 
Hi Cindy,

Can you give us specifics about the three printers? Is it
consistently the same printer that prints incorrectly or
is it consistently the second time you print the
(handouts?)no matter which of the three printers? What
version of PowerPoint are you using?

Thanks,
Glenna
 
Hi Glenda,

I'm using PPT 2000 and running on Windows 2000. The black
and white & color printers for my department seem to be
fine. It's only when we jump to another department's
printer (b&w OR color) that we have the problems with the
text ragging. It doesn't seem to be file specific either.

Cindy
 
Hi Glenda,

I'm using PPT 2000 and running on Windows 2000. The black
and white & color printers for my department seem to be
fine. It's only when we jump to another department's
printer (b&w OR color) that we have the problems with the
text ragging. It doesn't seem to be file specific either.
Click to expand...

Things to check:

- Are you printing with Fit To Page checkmarked? Try without to see if that
has any effect

- Are the drivers for all printers installed as local drivers or are you using
the drivers on the computer that hosts the printer? Nothing wrong with
*connecting* a local driver to a network printer port, but using remote drivers
doesn't always work so well with PPT.

- Are your presentations using printer fonts? Choose Format, Replace fonts;
see if any of the fonts in the upper list box have a printer icon next to them.
If they do, check to see if they're Type1 fonts installed on the system; if
not, then you may be running into font substitutions.
 
Hi Steve,

No, we don't usually print "fit to page" around here.

I haven't a clue. All I know is that I type in a specified
path and connect to my printer that way. Our color
printers do run on fiery servers (I think... some sort of
server anyway), but our black and whites don't.

Times, printer font, is what is having the wrapping
problems, but when I tried to find out if it was a Type 1
font in my fonts folder, all I could find is the Times New
Roman True Type font. Hmmm...

Cindy
 
Hi Cindy,

If you're running on a Windows Network, you're using the
print drivers from the server, which I suspect are the
problem. We had a lot of trouble with fiery servers (very
frustrating) here. And PostScript drivers can produce
some odd results as well.

Try this:
Click on Start, Settings, Printers
Right click on one of your network printers (not one of
the fiery printers), select properties, click on the
Advanced Tab, click on the New Driver button and run
through the printer driver wizard to select the
appropriate driver. Hopefully it will allow you to
replace the network driver. After you've set the new
driver, try printing again.

If this works, contact your Network Admin to get the
printer drivers updated on your network server.

HTH,
Glenna
 
I haven't a clue. All I know is that I type in a specified
path and connect to my printer that way. Our color
printers do run on fiery servers (I think... some sort of
server anyway), but our black and whites don't.
Click to expand...

Check the printer properties for the printers that do vs don't work.

Start, Settings, Control Panel, doubleclick Printers (or Printers and Faxes,
whichever you have)

Rightclick the printer icon and choose Properties on the pop up menu.
Click the Ports tab - what port's the printer connected to in each case?
Times, printer font, is what is having the wrapping
problems, but when I tried to find out if it was a Type 1
font in my fonts folder, all I could find is the Times New
Roman True Type font. Hmmm...
Click to expand...

Not good to have that situation, so try this:

Format, Replace Fonts
Choose Times in the upper list box
Choose Times New Roman in the lower list box.
Click Replace.

See if things look better after that.
 
The one that works says that it's set up using a stadard
TCP/IP connection and then lists the TCP/IP number. The
one that give us problems, doesn't have anything listed in
the ports tab...

I'll definatly replace that Times font!
 
The one that works says that it's set up using a stadard
TCP/IP connection and then lists the TCP/IP number. The
one that give us problems, doesn't have anything listed in
the ports tab...
Click to expand...

I don't have any printers set up to use server drivers but it sounds to me as
though you do, and that you've nailed the problem. Try using the New Printer
wizard to install a new driver for these printers; when asked, choose LOCAL
rather than NETWORK. Find out what the printer's server and share names are
and connect the printer to local port: \\servername\sharename
 
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