shell32.dll not found - Vista Home Premium won't start!

  • Thread starter Thread starter Pud
  • Start date Start date
P

Pud

I have a PC to sort out which has the following issue:

On starting up, and before the Windows logo displays it throws up an error
message:
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Title bar text: LogonUI.exe
This application has failed to start because SHELL32.dll was not found.
RE-installing the application may fix the problem.
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Clicking on [OK] then displays the Windows logo, followed by the coloured
background with 'Windows Vista Home Premium' at the bottom, following which
on a black screen I get two error messages. The first is the same as that
above except that the file quoted in the title bar is Explorer.exe. The
second error message appearing behind this one advises that the 'Task
Schedulaer Engine' has stopped responding, clicking [Close program] on this
(and further) error messages I get explorere.exe has stopped working, and
Windows Problem Reporting and stopped working.

Starting in Safe Mode I get to the black and empty desktop with the Safe
Mode labels in the corners but nothing appears to be happening. Entering
'Task Manager' via Ctrl-Alt-Del again gives the same sort of error but this
time the Title Bar of the error box (referring to SHELL32.dll) is headed
Taskmgr.exe.

I have tried the Vista Startup Repair but that had no effect.

SHELL32.DLL is the same size and data and time in System32 as it is in
Dllcache.

Any ideas how to sort this out? Is it a re-install? The machine is an HP
and has a recovery partition.

An early replay appreciated. TIA
 
Yes it would if I could get to a command prompt. When I select that option
from the menu it gets so far but doesn't display the Command Prompt window.

I expect there is not a lot else to do but to reformat and re-install !!



Rick Rogers said:
Hi,

Try booting to a command line, then run

sfc /scannow

This should verify and replace damaged system files, of which you have at
least one.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Pud said:
I have a PC to sort out which has the following issue:

On starting up, and before the Windows logo displays it throws up an error
message:
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Title bar text: LogonUI.exe
This application has failed to start because SHELL32.dll was not found.
RE-installing the application may fix the problem.
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Clicking on [OK] then displays the Windows logo, followed by the coloured
background with 'Windows Vista Home Premium' at the bottom, following
which
on a black screen I get two error messages. The first is the same as that
above except that the file quoted in the title bar is Explorer.exe. The
second error message appearing behind this one advises that the 'Task
Schedulaer Engine' has stopped responding, clicking [Close program] on
this
(and further) error messages I get explorere.exe has stopped working, and
Windows Problem Reporting and stopped working.

Starting in Safe Mode I get to the black and empty desktop with the Safe
Mode labels in the corners but nothing appears to be happening. Entering
'Task Manager' via Ctrl-Alt-Del again gives the same sort of error but
this
time the Title Bar of the error box (referring to SHELL32.dll) is headed
Taskmgr.exe.

I have tried the Vista Startup Repair but that had no effect.

SHELL32.DLL is the same size and data and time in System32 as it is in
Dllcache.

Any ideas how to sort this out? Is it a re-install? The machine is an HP
and has a recovery partition.

An early replay appreciated. TIA
Click to expand...
Click to expand...
 
When you hit ctrl+shift+escape, can you get task manager? If so, run it from
the "new task" button on the applications tab.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Pud said:
Yes it would if I could get to a command prompt. When I select that
option
from the menu it gets so far but doesn't display the Command Prompt
window.

I expect there is not a lot else to do but to reformat and re-install !!



Rick Rogers said:
Hi,

Try booting to a command line, then run

sfc /scannow

This should verify and replace damaged system files, of which you have at
least one.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

Pud said:
I have a PC to sort out which has the following issue:

On starting up, and before the Windows logo displays it throws up an
error
message:
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Title bar text: LogonUI.exe
This application has failed to start because SHELL32.dll was not found.
RE-installing the application may fix the problem.
= = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = = =
Clicking on [OK] then displays the Windows logo, followed by the
coloured
background with 'Windows Vista Home Premium' at the bottom, following
which
on a black screen I get two error messages. The first is the same as
that
above except that the file quoted in the title bar is Explorer.exe.
The
second error message appearing behind this one advises that the 'Task
Schedulaer Engine' has stopped responding, clicking [Close program] on
this
(and further) error messages I get explorere.exe has stopped working,
and
Windows Problem Reporting and stopped working.

Starting in Safe Mode I get to the black and empty desktop with the
Safe
Mode labels in the corners but nothing appears to be happening.
Entering
'Task Manager' via Ctrl-Alt-Del again gives the same sort of error but
this
time the Title Bar of the error box (referring to SHELL32.dll) is
headed
Taskmgr.exe.

I have tried the Vista Startup Repair but that had no effect.

SHELL32.DLL is the same size and data and time in System32 as it is in
Dllcache.

Any ideas how to sort this out? Is it a re-install? The machine is an
HP
and has a recovery partition.

An early replay appreciated. TIA
Click to expand...
Click to expand...
Click to expand...
 
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