M
miranda
Hello - new to Google Groups so I apologize if this is in the wrong
group.
A couple days ago I had some problems with Mozilla Firefox - everytime
I opened up our office's online database it froze and shut down. Then
when I try to restart the program, it says there is already a version
of Firefox running, but there is no trace of it in my Task Manager
(processes or applications). The only way I can get Firefox to run
again is to restart the whole computer.
As I was going through my applications in the Task Manager, I noticed a
program called Shellwrd, and a process called Shell.exe. Have done
some Googling and have found that Shell.exe is the W32.Lovit worm.
Since I started playing around with it, I notice that Shell only comes
up after I have opened Firefox. Have tried a few virus programs to
remove it (Norton, AVG, Trendmicro, Ad-Aware), but none detect it.
Have also tried to manually remove it with instructions from
Trendmicro, by going into the registry and HOST, but unfortunately none
of the registries or host files exist for me to remove or edit.
I've also uninstalled Firefox and reinstalled it, but nothing seems to
work at all.
Could this be something coming from the online database? Or could this
be something coming from our network? Are the infected files hiding
somewhere else?
Any help would be greatly appreciated.
group.
A couple days ago I had some problems with Mozilla Firefox - everytime
I opened up our office's online database it froze and shut down. Then
when I try to restart the program, it says there is already a version
of Firefox running, but there is no trace of it in my Task Manager
(processes or applications). The only way I can get Firefox to run
again is to restart the whole computer.
As I was going through my applications in the Task Manager, I noticed a
program called Shellwrd, and a process called Shell.exe. Have done
some Googling and have found that Shell.exe is the W32.Lovit worm.
Since I started playing around with it, I notice that Shell only comes
up after I have opened Firefox. Have tried a few virus programs to
remove it (Norton, AVG, Trendmicro, Ad-Aware), but none detect it.
Have also tried to manually remove it with instructions from
Trendmicro, by going into the registry and HOST, but unfortunately none
of the registries or host files exist for me to remove or edit.
I've also uninstalled Firefox and reinstalled it, but nothing seems to
work at all.
Could this be something coming from the online database? Or could this
be something coming from our network? Are the infected files hiding
somewhere else?
Any help would be greatly appreciated.