SFC Help

[Candace Sparks]

I am working on a client's computer. It is full of viruses and spyware,
some system files have been altered. It is a HP computer, the recovery
files are on the D Drive. Client does not have a CD. How can I run SFC and
have it look to the recovery drive for the files?

Thank you for your help in advance!

Candace Sparks

 

[C J.]

I am working on a client's computer. It is full of viruses and
spyware, some system files have been altered. It is a HP computer,
the recovery files are on the D Drive. Client does not have a CD. How can
I run SFC and have it look to the recovery drive for the
files?
Thank you for your help in advance!

Candace Sparks

Candace,

Didn't that PC have a working anti virus on board??
SFC isn't going to get rid of the primary problems on that PC... which are
viruses . You need to disconnect it from internet and clean that machine
out. Download and run AdawareSE (with updated definitions) and Spybot
Search and Destroy (with updated definitions) in Safe mode.

Start with these two links for guidelines... on how to do this correctly.
http://www.claymania.com/removal-trojan-adware.html

http://aumha.org/a/quickfix.htm

Then download David Lipmans MULTI_AV.EXE from the URL --
http://www.pctipp.ch/downloads/dl/35905.asp

To use his utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to go
through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in
Normal Mode.
This way all the components can be downloaded from each AV vendor's web
site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and Reboot
the PC.

You can choose to go to each menu item and just download the needed files or
you can
download the files and perform a scan in Normal Mode. Once you have
downloaded the files
needed for each scanner you want to use, you should reboot the PC into Safe
Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want to
run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal
Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help
file.

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * * Please report back your results * * *

 

[Candace Sparks]

I have already ran ad-aware and spybot as well as AVG av. The owner did not
have virus or spyware protection.

I am working on a client's computer. It is full of viruses and
spyware, some system files have been altered. It is a HP computer,
the recovery files are on the D Drive. Client does not have a CD. How
can I run SFC and have it look to the recovery drive for the
files?
Thank you for your help in advance!

Candace Sparks

Candace,

Didn't that PC have a working anti virus on board??
SFC isn't going to get rid of the primary problems on that PC... which are
viruses . You need to disconnect it from internet and clean that machine
out. Download and run AdawareSE (with updated definitions) and Spybot
Search and Destroy (with updated definitions) in Safe mode.

Start with these two links for guidelines... on how to do this correctly.
http://www.claymania.com/removal-trojan-adware.html

http://aumha.org/a/quickfix.htm

Then download David Lipmans MULTI_AV.EXE from the URL --
http://www.pctipp.ch/downloads/dl/35905.asp

To use his utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder C:\AV-CLS }
Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow WGET.EXE to
go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in C:\AV-CLS}
This will bring up the initial menu of choices and should be executed in
Normal Mode.
This way all the components can be downloaded from each AV vendor's web
site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and
Reboot the PC.

You can choose to go to each menu item and just download the needed files
or you can
download the files and perform a scan in Normal Mode. Once you have
downloaded the files
needed for each scanner you want to use, you should reboot the PC into
Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you want
to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and Normal
Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help
file.

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * * Please report back your results * * *

 

[C J.]

Probably doing a clean reinstall from the factory image stored on D: would
be best and her PC will be like brandnew. On HP I think its F10 or F11 to
enter setup from the HP logo screen. Just look near the bottom of the
screen. Hopefully all her important stuff thats virus free has been backed
up first. Once its restored Get her PC Secured and web safe. Good luck.

I have already ran ad-aware and spybot as well as AVG av. The owner
did not have virus or spyware protection.

I am working on a client's computer. It is full of viruses and
spyware, some system files have been altered. It is a HP computer,
the recovery files are on the D Drive. Client does not have a CD.
How can I run SFC and have it look to the recovery drive for the
files?
Thank you for your help in advance!

Candace Sparks

Candace,

Didn't that PC have a working anti virus on board??
SFC isn't going to get rid of the primary problems on that PC...
which are viruses . You need to disconnect it from internet and
clean that machine out. Download and run AdawareSE (with updated
definitions) and Spybot Search and Destroy (with updated
definitions) in Safe mode. Start with these two links for guidelines...
on how to do this
correctly. http://www.claymania.com/removal-trojan-adware.html

http://aumha.org/a/quickfix.htm

Then download David Lipmans MULTI_AV.EXE from the URL --
http://www.pctipp.ch/downloads/dl/35905.asp

To use his utility, perform the following...
Execute; Multi_AV.exe { Note: You must use the default folder
C:\AV-CLS } Choose; Unzip
Choose; Close

Execute; C:\AV-CLS\StartMenu.BAT
{ or Double-click on 'Start Menu' in C:\AV-CLS }

NOTE: You may have to disable your software FireWall or allow
WGET.EXE to go through your
FireWall to allow it to download the needed AV vendor related files.

C:\AV-CLS\StartMenu.BAT -- { or Double-click on 'Start Menu' in
C:\AV-CLS} This will bring up the initial menu of choices and should
be executed in Normal Mode.
This way all the components can be downloaded from each AV vendor's
web site.
The choices are; Sophos, Trend, McAfee, Kaspersky, Exit this menu and
Reboot the PC.

You can choose to go to each menu item and just download the needed
files or you can
download the files and perform a scan in Normal Mode. Once you have
downloaded the files
needed for each scanner you want to use, you should reboot the PC
into Safe Mode [F8 key
during boot] and re-run the menu again and choose which scanner you
want to run in Safe
Mode. It is suggested to run the scanners in both Safe Mode and
Normal Mode.

When the menu is displayed hitting 'H' or 'h' will bring up a more
comprehensive PDF help
file.

Additional Instructions:
http://pcdid.com/Multi_AV.htm


* * * Please report back your results * * *