Setup problem from me to 2000

  • Thread starter Thread starter Jami
  • Start date Start date
J

Jami

I recently tried to upgrade from me to 2000. when i
attempted to do a clean install it got half way through
the install process and froze. it then shut down, and
now everytime you turn it on, it comes back to the setup
for 2000. how do i exit this setup process? help!!!
 
Did you format the drive for a clean install? You're not trying to install 2000 to the same partition as Me was on, are you?
Halfway through the install, you say. Is this during file copy, hardware detection, setup of network components or saving and
registering system settings?
 
it is during the hardware detection part. it just
freezes up and then i shut it down because it wouldn't do
anything, and then when you boot it back up it goes
straight into the install process again.
-----Original Message-----
Did you format the drive for a clean install? You're
Click to expand...
not trying to install 2000 to the same partition as Me
was on, are you?
Halfway through the install, you say. Is this during
Click to expand...
file copy, hardware detection, setup of network
components or saving and
 
I remembered seeing something in
the 2000 setup that mentioned some sort of complications
with that, so i tried the upgrade again to get to that
same part of the setup that mentioned it. I had planned
to abort the setup or cancel it once i knew what it was.
But by upgrading again, i did not come to this page, and
I was simply taken to the setup again.
Click to expand...
This makes sense as you are now upgrading 2000 with 2000 and you wouldn't get a hardware incompatibility report at this time. Also
where the keyboard and mouse are detected, so is your monitor. That is why they say your monitor might flicker but it seems you are
freezing and having to restart at this point.
The setup
proceeded to freeze when it got to the screen where it
says hardware detection (like mouse and keyboard)
everytime i try it, it freezes at the exact same spot and
will not let me do anything. I have tried rebooting it
with and without the win 2000 cd, tried booting in
safemode, tried booting to dos prompt, i have tried
everything that i know how to do but it will not do
anything other than boot straight to the setup.
Click to expand...
Setup has to complete before you can use safe mode or other startup options that is why it keeps reverting to this stage.
I would
really appreciate any advice on how to possibly exit the
setup so that i can find the conflicting hardware and
disable it. Thank you in advance for any help you have.
Click to expand...
You can exit setup by attempting a clean install. Did you say you tried that? It would be hard for you to identify your hardware
with a less than half installed OS. Two things happened that went very wrong for you. Upgrading Me with an older operating system
(MS does not support this) and not getting that hardware message. If it is video, obviously it cannot be disabled.

Suggestion: Open the case or call a friend or someone who is ok with opening the case, pulling out components and slave your drive
in another machine and copy files that you need to keep. Then format the drive either in the other box or back in yours using DOS.
Put Me back on if you still have the CD and product key or try Windows 2000 again with a clean hard drive. However, with Me back on
you can go to your device manager and identify your hardware and then check the hardware compatibility list (HCL) in the link I
posted above. If your video is incompatible, you'll need to get something that is. There is no way I can tell you what hardware is
not installing so don't buy anything until you know for sure. If this is a bit too much ask around for a reputable repair person.

Good luck, I'll check this thread tomorrow.
 
Ok so i am confused very much by this. If I have already
upgraded(or downgraded as you say) to 2000 once without
hardware conflicts, how can it be that you say i have
hardware conflicts the second time that i try to upgrade
from 2000 to 2000? I would also love to try a clean
install, but I cannot exit the setup. I dont know how to
exit the setup to try to attempt a clean install. Are you
sure there is no other way to fix this problem other than
taking apart the machine? I am having all of these
problems on my laptop, and I am not comfortable taking it
apart myself. There must be some other way. As for my
video being incompatible, I dont know how it could be if
I already have done the 2000 install the first time, and
didnt have any conflicts. Im really sorry but this is not
making any sense to me. Thank you for all of your help, I
will be watching for your next reply.
 
I'm not saying you are having hardware conflicts. Your confusion is that I'm trying to guess what is going on with the information
you are providing. I know nothing about your computer, like who makes it, how old it is, etc. I said in my last post that I don't
know what hardware is hanging so don't do anything. Hardware can and very often does hang due to software conflicts. And
installing 2000 over Me is a very big conflict. To install clean you have to bypass what you are doing and boot from the CD or
floppies.

How are you installing? From a CD? Are you configured to boot from CD? Do you get the message, "Press any key to enter setup...."
or does it just go to the boot menu (pick an operating sysyetm).

To install clean:
Your boot order in CMOS settings should be Floopy, CD, Hard Drive.
Boot from the *CD* or Windows 2000 *boot floppies*.
You should have all kinds of files loading after which you'll have the choice to repair or setup. All of this will be in text mode,
the screen should be light blue. And of course, I can't find a good link for the step by step.

So, first can you boot to the Windows 2000 CD? If you can't and can't get the boot order setup in the BIOS, then I would suggest
getting the machine serviced.
 
By the way, troubleshooting is a tedious process.

Please post back with the make and model of your computer if you are unable to boot from the CD and then it'll be easier to walk you
through changing your CMOS settings to get the machine to boot to a drive other than the hard drive.
 
BIOS loads
Press any key to boot from CD.... (I wrote this wrong above)
Setup is loading files (takes several minutes)
Welcome to Setup
To Setup Windows now press Enter
F8 to agree to license
(Windows searches)
To continue installing a fresh copy without repairing press ESC
Select a partition to install on by arrow down
Setup Enter
Leave the current File System intact

All of this is in a text mode user interface. There are no graphics or mouse pointers.
 
OK,
Thank you very much for your help BT. I booted the laptop
from the CD, and have formatted the drive. I am now doing
a clean install of 2000 on the new formatted drive. There
wasnt much on there that couldnt be replaced. I am in the
setup process now and everything seems to be going fine.
Thank you for all of your help.
 
BT,
THank you for all of your help. The laptop is up and
running smoothly on a fresh install of 2000.
 
Back
Top